Insurance is being reborn, digitally, into a highly connected world. The next generation will rely on real time interaction with customers and the digital ecosystems surrounding them connecting them to huge sources of data and the physical world. The next generation will use sensors, data, and advanced analytics to interactively deliver transparency, guidance and value added services that help them make more informed choices, reduce risk and improve life and business outcomes dramatically increasing the value insurance delivers.
Insights and connections that give your company a huge competitive lead by learning how leading edge innovators are designing, delivering, and managing the next generation of customer journeys, engagement, and experiences for digitally connected customers and insurance services.
Join leading innovators as they share their vision for what next generation digital engagement will look like. Learn how they develop and use outcome based customer personas and segmentation.
Find out how they define and map next generation customer journeys. Hear how they think about next generation distribution channels and what their requirements will be, and what it will take to create customer value within them.
Learn what enabling technologies, infrastructure and architecture are required to support real time engagement. There will be a session on how to develop a digital transformation plan for next generation engagement. The conference will close with a startup showcase featuring emerging companies that are focused on next generation customer engagement and enabling technologies.
The conference will offer plenty of opportunity to network and will include several workshops.
Organizations that want actionable preemptive insight and connections to the visions, technologies, innovators, and investors shaping next generation engagement for the insurance industry.
Please fill out the application form if you want to present at the Showcase.
Interested in volunteering at the Insurance Disrupted Conference?
Subject to Change
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What’s the future of customer engagement going to look like and what’s driving it?
What are the opportunities and requirements for next generation customer engagement across business lines in personal and commercial and life
How do you design and enable next gen customer engagement?
(Presentation and Workshop)
Human Centered Design - Jonathan Podolsky, JJ Carroll
Designing for a Hyper Connected World - Dan Levine
How do you define and support high value customer journeys through multiple channels / digital ecosystems?
What will next generation distribution & customer engagement models look like? How will they be influenced by emerging technology & trends?
How do you develop the organization, processes, and systems to support next gen digital engagement for Life, Health, and P&C?
Life / Health
Auto / Telematics
Personal and Commercial Property
How will you gain internal buy in, build a team, and define a transformation program for engaging customers at the digital edge?
Leading Customer Engagement Transformation - Deborah Smallwood
How do you empower c-suite executives to lead the company in customer focused innovation?
Please fill out the application form if you want to present at the Showcase
Helping Accelerate Innovation in the Insurance Industry through our Insurance Disrupted Conferences, Innovation Program with Exec Symposiums, Disruptive Trends Reports and InsurTech Investment Access.
Air Travel: We recommend flying into San Jose.
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