Insurance and Marketing with Teresa Duncan and Joshua Austin

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Location

OLC Education & Conference Center

9400 West Higgins Road

#100

Rosemont, IL 60018

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Refunds up to 7 days before event

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Buckle Up! Insurance Changes Are Coming!

The Affordable Care Act, SNO-DDS, Delta, PPOs – every one of these items will impact your office in the immediate future. This discussion will help you prepare by explaining the why and how of these industry shifts. Offices that are aware of these changes before they are put into effect will weather the storm just fine. Will you be one of them?

We’ll also review ways to improve your insurance systems. How should you handle eligibility and benefit issues? How do we talk to our patients about their benefits? All this along with effective narratives, appeals and documentation will be your path to increased reimbursement – let Teresa show you the way!



#ReputationMatters : Grow Your Practice For FREE!

The rise of online review sites has enabled the individual consumer to share their experiences with the world. What story about you are they telling? During this program, we will discuss the psychology of internet reviews. We will review how our prospective patients feel about them and what literature is available from academia. A thorough discussion of which websites are most important and impactful for dental practices will occur. The group will also review the systems and scripting needed to incorporate into our practices to ensure success in getting our patients to leave positive reviews. A significant portion of the program will also be devoted to how we should handle responding to a negative review should one occur. This fast-paced, enlightening program is sure to help demystify the world of online reviews in fun & casual manner! Dental team involvement is highly recommended for this program.

Objectives:

  • How do online reviews help drive patients to your office?

  • How can you increase your online presence?

  • Where can a few marketing dollars go the longest way?

  • What do you do if you get a bad online review?

  • How do you engage your patients in social media platforms?

  • What review sites do you need to be checking to protect yourself?

  • How do you make sure patients can find you online?

  • How can you drive more clicks to your website?





About Theresa

With over 20 years of healthcare experience, Teresa addresses topics such as Insurance Coding, Office Manager Training and Revenue Growth. Her memberships include the National Speakers Association and the National Association of Dental Plans. She has been named one of the Top 25 Women in Dentistry and is the author of Moving Your Patients to Yes: Easy Insurance Conversations as well as a contributing author to the ADA’s annual CDT Companion Guides. Her podcast “Nobody Told Me That!” provides regular coding and management updates. Teresa received her Master’s Degree in Healthcare Management.



About Joshua

Dr. Joshua Austin is a native San Antonian. After attending Health Careers High School and the University of Texas as an undergrad student, Dr. Austin graduated from the University of Texas Health Science Center San Antonio Dental School. UTHSCSA Dental School has been one of the top ranked dental schools in the nation since 1993. Dr. Austin excelled in dental school and was voted president of his graduating class. He capped off a successful senior year by being awarded the Texas Dental Association Outstanding Senior Dental Student award.

Dr. Austin is a member of the prestigious Seattle Study Club, which is a network of professional dental study groups dedicated to ideal comprehensive dental care. Dr. Austin’s other professional memberships include the Academy of General Dentistry, the Texas Dental Association, American Dental Association, and the Rotary Club of San Antonio.

Dr. Austin is a published author and lectures nationally on restorative dentistry and reputation management. He has a monthly column and weekly e-Newletter in Dental Economics, the most read dental magazine in the world. In the past, Dr. Austin has served as a faculty member in the Department of Restorative Dentistry at UTHSCSA Dental School. Dr. Austin has received several awards during his dental career. In 2009, the Texas Dental Association honored Dr. Austin by naming him Young Dentist of the Year. In 2010, the Texas Academy of General Dentistry named him New Dentist of the Year, the most prestigious award it gives for dentists who have graduated in the previous 7 years. Dr. Austin has earned a Fellowship in the Academy of General Dentistry by passing an exhaustive written examination and completing over 500 hours of continuing education. In 2014, Dr. Austin was awarded with a Fellowship in the American College of Dentists for his outstanding commitment to ethics in patient care.

If you check the December 2014 issue of Texas Monthly, you will see that his peers named Dr. Austin a Texas Super Dentist.

Continuing education and political involvement in dentistry are amongst Dr. Austin’s passions.

Date and Time

Location

OLC Education & Conference Center

9400 West Higgins Road

#100

Rosemont, IL 60018

View Map

Refund Policy

Refunds up to 7 days before event

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