Informatica x Deloitte Executive Luncheon (10 Dec 2019)

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Lounge Room, Grand Hyatt Hotel,

1 Harbour Road

Wan Chai

Hong Kong, HKI

Hong Kong

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You will gain insights on how your organisation can better leverage data to build customer intelligence

About this Event

Consumer behavior is rapidly evolving as traditional sales channels fall. They demand Amazon-like buying experience, Apple-like physical store experience and WeChat-like ubiquity. This is an important to understand the outline of Customer Experience and analyze data to power data-driven digital transformation.  

Real-Time Intervention - AI is key to enhance customer experience In the next stage of artificial intelligence adoption, you will use AI to help understand the intentions and emotions of customers and enable better interactions. Personalization is at its most effective when delivered before the purchase decision point has been made. The challenge is delivering relevant insights to the consumer before the next purchase data-point has been added. Not just identifying which consumers can be influenced but driving the experience economy and directly impacting customer behaviour before it happens.

Join us at our executive luncheon on December 10, 2019 to hear how your organisation can better leverage data to build customer intelligence. In this session we will explain:

·       Optimize marketing results by combining web data from various sources to understand your potential customers' behaviors

·       Identify sales engagements; embrace behavior-based nurturing of prospects, and customer conversion.

·       Enrich your customer journey with a digital strategy and best practices

·       Show how Informatica & Deloitte can help you harness their data to achieve intelligent Customer Experience

We look forward to helping you unleash the power of your data—all of it.

Date: 10th December 2019 (Tuesday)

Time: 12:00 – 14:00 pm

Venue: Grand Hyatt Hotel, Lounge Room, 1 Harbour Road, Wan Chai, HK

Language: English

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Date and Time

Location

Lounge Room, Grand Hyatt Hotel,

1 Harbour Road

Wan Chai

Hong Kong, HKI

Hong Kong

View Map

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