Actions and Detail Panel
Indy ASQ 2017 May: Quality Culture
Tue, May 9, 2017, 5:30 PM – 8:00 PM EDT
Please see change in venue. Location is on the north side.
MCL Restaurant and Bakery Township Line (In the "North Room")
2370 W 86th St, Indianapolis, IN 46260
Enabling a Culture of Quality through a Culture of Inquiry
In the practice of lean, we seek to identify True North to focus our efforts on removing the waste that stands between us and our customer. In the practice of Six Sigma, we start by defining the problem.
What problem, were we to resolve it together, might lead to authentic breakthroughs for the organization?
Yet, many people in many organizations wrestle mightily with identifying True North or articulating the problem worth solving.
In this session, Doug Collins facilitates dialogue and a group exercise in problem definition. The group, together, explores the art and the science of defining the critical question that might advance the quality practice in meaningful ways.
Participants receive a copy of Doug’s latest book on this topic, Great Question! Generating Effective Questions for Successful Outcomes.
Speaker: Doug Collins
Doug Collins serves as an innovation architect. He helps organizations such as The Estee Lauder Companies, Intel Corporation, Johnson & Johnson, The Procter & Gamble Company, and Reed Elsevier navigate the fuzzy front end of innovation.
Doug develops approaches, creates forums, and structures engagements whereby people can convene to explore the critical questions facing the enterprise. He helps people assign economic value to the ideas and to the collaboration that result.
As an author, Doug explores ways in which people can apply the practice of collaborative innovation in his series Innovation Architecture: A New Blueprint for Engaging People through Collaborative Innovation.
Doug’s latest book in the series, Great Question!, provides practical guidance to business leaders on forming and posing the questions that lead to meaningful innovation. Great Question! released in September 2016 on Amazon.
Doug works as senior practice leader and Vice President, Innovation Architecture, at social innovation company Spigit, Inc. He focuses on helping clients realize their potential for leadership by pursuing and perfecting their practice of collaborative innovation.