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Increasing Profits and Social Impact from the Inside Out - Cross Sector Tab...

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Las Palomas Restaurant-Bar

3201 Bee Caves Road, Suite 122

Austin, TX 78746

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Understanding your customer means never failing! How to create and maintain a customer-centric business! with Rob Kaczmarek

The new world of business is all about understanding your customer, their buying patterns and how they interact with the world and your company. Decades ago, the mantra was “the customer is always right.” Success today equals knowledge and a clear understanding and analysis of your customer’s needs and habits. Companies that invest in customer-centric methods and processes outperform the S&P 500 by a margin of 228%. Join other business leaders as we discuss ways you can engage.

About Rob- Rob Kaczmarek brings behavioral science and computer science together to create transformational technology experiences globally. Studying the way people interact with their phones, computers and other devices and then aligning business strategies based on those insights is how Rob optimizes value and revenues.

Rob has an entrepreneurial background launching 2 global technology companies and a service company aimed at transforming peoples’ experience with technology. With a background firmly planted in Computer Science he has spent his career delivering customer-centric innovation to challenging markets and worked with the likes of Apple, Intel, Microsoft, Amazon, Formula 1, RCR Racing, Roush Yates, McLaren, BMW, GE, Rolls Royce and numerous others.


Join our tribe of changemakers and companies setting the trend in conscious leadership as we share and collaborate about best practices in the social impact space.

This group of “Solutionaries” challenge conventional wisdom daily for ways they can increase their bottom line while they leave a positive imprint on their communities and the world.

Cross Sector Institute (CSI) is committed to helping companies succeed in the new business world of corporate accountability and social impact. CSI helps companies bolster their communities by creating and executing on a social impact strategy—building a competitive advantage and driving revenue while they make a difference in the world around them.


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Las Palomas Restaurant-Bar

3201 Bee Caves Road, Suite 122

Austin, TX 78746

View Map

Refund Policy

Refunds up to 1 day before event

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