INCOSE Chicagoland Monthly Chapter Meeting

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Asking Questions: A Critical Soft Skill for Systems Engineers

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Abstract

Both hard skill and soft skills are important for the Systems Engineer. One important, but often overlooked, soft skill is the ability to ask questions. This presentation explores why questions are important to the Systems Engineer, identifies some key types of questions, and introduces two tools that can be used to ask better questions, the Five Whys and the Six Honest Serving Men.

About Our Speaker

David D. Walden, ESEP, is co-owner and principal consultant for Sysnovation, LLC, a company he formed in 2006. Based out of Valparaiso, IN, Sysnovation is focused on Systems Engineering training and consulting. Mr. Walden was with General Dynamics Advanced Information Systems for 13 years, McDonnell Aircraft Company for 10 years, the Program Manager of the INCOSE Certification Program from 2007-2013, and is the Editor of the International Council on Systems Engineering (INCOSE) Systems Engineering Handbook. He has taught numerous Systems Engineering courses and tutorials. Mr. Walden has an M.S. in Management of Technology (MOT) from the University of Minnesota, an M.S. in Electrical Engineering and an M.S. in Computer Science from Washington University in St. Louis, and a B.S. in Electrical Engineering from Valparaiso University in Indiana. He was awarded the INCOSE Expert Systems Engineering Professional (ESEP) credential in 2011.

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