$0 – $20

Improve Online Reputation

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coLAB

427 Mendocino Avenue

Santa Rosa, CA 95401

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How to approach negative sentiment & reviews, and connect with those who leave positive reviews.

Let’s be honest. Every brick-and-mortar store has a love-hate (mostly hate) relationship with review sites like Yelp, Tripadvisor, Google, and Facebook. It has become one of those necessary evils online, but it can also help your business by connecting with customers and getting feedback, that you were never able to before the internet.

After attending this lunch program, guests will take home action items like:

  • Tips on how to create a FAQ to respond to customers without the emotion.
  • How to continue the relationship with those who leave positive reviews.
  • Best practices for collecting data from customer sites and making changes when it is necessary.
  • Creating a game plan in case all the things go to hell.

Cost: Become a Member!

FREE for members and $20 for non-members. $25 at the door.

Not yet a PMG Member? Click HERE to join now for FREE educational programs & mixers (including this one). Plus, get discounts on our annual conference tickets, access to a members-only Facebook group and more!

Thank You to our Sponsors

Lunch will be provided by PMG Legacy Sponsor, the North Bay Business Journal.

North Bay Business Journal

Annual Sponsors Amaturo Sonoma Media Group & Sonoma Media Investments LLC

Amaturo Sonoma Media Group

Sonoma Media Investments LLC
Education Sponsor
coLAB Santa Rosa.

coLAB Santa Rosa


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Location

coLAB

427 Mendocino Avenue

Santa Rosa, CA 95401

View Map

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