Skip Main Navigation
Page Content

Save This Event

Event Saved

IAAP Minneapolis Downtown LAN - Customer Service through LEGO Serious Play

IAAP-HQ

Thursday, November 30, 2017 from 11:00 AM to 12:30 PM (CST)

IAAP Minneapolis Downtown LAN - Customer Service...

Ticket Information

Ticket Type Remaining Sales End Price Fee Quantity
IAAP Members/Co-Workers 19 Tickets Nov 28, 2017 $15.00 $0.00
Non-Members 3 Tickets Nov 28, 2017 $20.00 $0.00

Who's Going

Loading your connections...

Share IAAP Minneapolis Downtown LAN - Customer Service through LEGO Serious Play

Event Details

LEGO SERIOUS PLAY is a method of having conversations where:
• everyone is able to contribute their knowledge and opinions on a level playing field
• the meeting includes honest dialog and collaborative communication
• no one participant dominates at the expense of others

In this session, you'll be asked to think with your hands by building LEGO models to answer questions. The models serve as a basis for group discussion, knowledge sharing, problem solving and decision making. We will focus our conversation on our own experience providing customer service. No experience with LEGO is required!

Presented by: Hennepin County's Innovation by Design Team, Amy Schrempp

Approved for 1 IAAP CAP Recertification Point.

Networking/Lunch: 11 AM - 11:30 AM
Presentation: 11:30 AM - 12:30 PM

LAN Director: Randy Larson (Randy.Larson@hennepin.us)

Have questions about IAAP Minneapolis Downtown LAN - Customer Service through LEGO Serious Play ? Contact IAAP-HQ

Save This Event

Event Saved

When & Where


AdvisorNet Building
Skyway Level Conference Center
701 4th Ave S
Minneapolis, MN 55415

Thursday, November 30, 2017 from 11:00 AM to 12:30 PM (CST)


  Add to my calendar

Organizer

IAAP Minneapolis Downtown LAN - Customer Service through LEGO Serious Play
Things to do in Minneapolis, MN Networking

Please log in or sign up

In order to purchase these tickets in installments, you'll need an Eventbrite account. Log in or sign up for a free account to continue.