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IAAP Mid-Atlantic Branch: 2017 Administrative Professionals Conference
Fri, May 19, 2017, 2:00 PM – Sat, May 20, 2017, 5:00 PM EDT
Come join the Mid-Atlantic Region as we polish our skills in the areas of technology and professional development! Learn how to use the latest apps; make show stopping PowerPoint presentations; polish your professional image using social media; communicate effectively; become an effective minute taker; and prepare for career advancement and leadership opportunities.
Guest Speakers: Juanita Mort, Kemetia Foley, Tina Lustre, Devra Holmquist, Lisa Oliver, Nisreen Russell and Angela Towne-Kosko!
Friday, May 19, 2017
2:00 - 3:00 PM Registration & Mingle
3:00 - 4:00 PM How to Become a Virtual Assistant - Lisa Oliver
Topics to be covered: The role of a virtual assistant; the basics on how to get started; the necessary equipment and technology needed; choosing your services; marketing and getting that first client; the pros and cons of being a virtual assistant, as well as some best practices and lessons learned from an experienced VA.
Learner Outcomes: How to get up and running; key qualities and personality traits; services offered by others in the industry and the unique services needed; the importance of building a strong web presence; social media and collaboration with others on the internet; the benefits of building a strong professional network and contact list; hear a general description of a “day in the life” of a virtual assistant, and be able to determine if it is a good fit. 1 point
4:15 - 5:15 PM The Power of Networking - Tina Lustre
Topics to be covered: Networking defined; networking benefits; networking best practices, and an open discussion on your networking stories, and next steps.
Learner Outcomes: Build your knowledge bank; learn and discover new opportunities; get things done more efficiently; become a better resource for your manager, team and company; create an elevator pitch for yourself. 1 point
5:30 - 8:00 PM Cocktails & Conversation - Ruby Tuesday’s (optional)
Network, socialize, engage and interact with fellow members and guests; practice what you’ve learned in the Power of Networking session, and compete for a prize in our networking challenge!
Food and beverages are the responsibility of the attendee.
Saturday, May 20, 2017
7:00 - 8:00 AM Registration & Mingle
8:00 - 9:00 AM Efficient Meeting Strategies Webinar - Devra Holmquist
Topics to be covered: How to plan, prepare for, set up, facilitate, and document an efficient meeting; work with executives to educate and prepare for an efficient meeting, and encourage attendees to follow the meeting format established.
Learner Outcomes: How to prepare for a meeting using the correct room layout, technology and appropriate attendees; prepare and distribute agendas and action items for attendees; take minutes; track action items, and evaluate the length of time needed for a meeting to maximize your executive’s time throughout the day. 1 point
9:00 - 10:00 AM Manage Your Manager in a Digital World – Juanita Mort
The focus of this program is to learn how to manage your boss; look at tried and true methods admins have used over the years; new methods that have come into play as technology has become more widely used, and how to find the correct balance for your working relationship. Attendees will discuss how technology has and continues to change the way admins work; the importance of building and maintaining a sound working relationship with your manager; and how the importance of staying current with trends and technologies allows them to be a better resource/working partner with their manager.
Learner Outcomes: Identify/understand your manager's style; identify what you can control (and what you can't); identify tasks you can take on that will provide your manager with time to focus on higher level projects; build your working relationship/learn to be a resource to your manager, and improve your overall communication skills. 1 point
10:15 - 11:15 AM Leadership 101...Leadership is Probably Not What You Think it Is! - Juanita Mort
Topics to be covered: Are leaders born or are they made? This program focuses on leadership, what it is and is not; examining born leaders vs. leaders who are born out of need. Attendees will review leadership styles and leadership characteristics; learn how to identify them, how to work with them, how to work within the style (when you're the leader), and how to improve on your leadership abilities. Attendees will learn how to prepare an action plan and leadership goals for themselves.
Learner Outcomes: Define leadership: identify characteristics of a true leader: identify and understand your leadership style; learn leadership theories, and learn how to establish personal leadership goals. 1 point
11:15 - 12:15 PM Microsoft Excel - Angela Towne-Kosko
Topics to be covered: The program focuses on how to manage worksheets; construct cell data; format cells; the difference between a worksheet and a workbook; applying formulas and functions; presenting data visually; sharing worksheet data, and analyzing and organizing data.
Learner Outcomes: Attendees will learn how to navigate thru and print a worksheet vs. a workbook; apply autofill; filter and sort data; fill in a data series; create and modify hyperlinks; merge and split cells; create row and column titles; hide and unhide rows and columns; create and apply cell styles; freeze and split windows; display multiple windows; customize a worksheet appearance; create formulas: apply cell reference formulas, conditional logic formulas, named ranges, and cell ranges; create charts and sparklines; run macros, and share worksheet data with other users. 1 point
Door Prizes and Honoring You Awards!
1:15 - 2:15 PM It's How You Say It! Knowing the Right Communication Tools for the Job - Kemetia Foley
Topics to be covered: This is a fun and interactive session that includes various role-plays involving daily workplace communication challenges and potential solutions. Attendees benefit from real-time peer feedback to help determine best approach to each scenario.
Learner Outcomes: Attendees will have a renewed understanding of verbal vs. non-verbal forms of communication; how to evaluate communications tools based on the situational setting; gain a better understanding of the protocol and professional courtesy in individual and team settings, and learn the importance of listening as a key to effective communication. 1 point
2:30 - 3:30 PM Workplace Credentials Using Social Media - Kemetia Foley
Topics to be covered: After attending this program attendees will have a better understanding of choosing and implementing communication tools for various settings and situations, including proactively addressing customer service issues and promoting events.
Learner Outcomes: Define key social media platforms and applications used in business; define and implement proper social media etiquette; implement security settings for social media; learn best practices for addressing customer service communications via social media, and will be able to recommend dashboard programs to monitor multi-channel social media platform. 1 point
3:45 - 4:45 PM Microsoft PowerPoint - Nisreen Russell
Topics to be covered: Learn how to manage images, graphical and multimedia elements; charts, tables, transition, and animation; presentation collaboration; and tips on how to deliver a presentation.
Learner Outcomes: Attendees will learn how to make show stopping PowerPoint presentations; configure the quick access tool bar; insert and manipulate images, illustrations, hyperlinks, text, symbols, and media; apply designs, transitions, and animations; collaborate on presentations, and prepare presentations for delivery. 1 point
4:45 - 5:00 PM Wrap up!
**Lodging: Baymont Inn & Suites, 7379 Comfort Inn Drive, Warrenton, VA 20187
***Room Rate: $109.99 per night (if reserved by April 15, 2017) Event Code: IAAP
If you wish to pay by check, please have the checks sent to Kelli Nelson at IAAP Headquarters no later than May 7. Please notify Kelli Nelson (email@example.com) if you are mailing a check.
Branch Director: Lisa McMillan, MBA, CAP (firstname.lastname@example.org)