$10 – $125

IAAP Arkansas/Oklahoma Branch Event

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Tulsa Zoo

6421 E 36th St N

Tulsa, OK 74115

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IAAP Arkansas/Oklahoma Branch Event

Welcome | 8:00 a.m.

Announcements | 8:05 a.m.

Introductions | 8:10 a.m.

Project Management | Sue Glaskey, CPM™, PMP®, PPMC®, MaOMD | 8:15 a.m.

As an Administrative Professional, you will be asked to play a supporting role for projects being managed by others. You also have projects or initiatives that you are responsible for. In our morning and afternoon sessions, we will discuss and experience some easy-to-use and implement tips and tools to help you gain efficiency, effectiveness and the support YOU need.

Objectives are:

  • Attendees will learn how to facilitate a Brainstorming Session using the Affinity Diagram / Clouding technique
  • We will review common project terminology and concepts to enhance your interaction with project managers, sponsors and Project Management Offices
  • Attendees will learn how to define their Role and Expectations, when either in a supporting role or as the project manager
  • Attendees will learn how to craft a Project Charter and Stakeholder Assessment from basic, every day conversation
  • Throughout the day, the presenter will share best practices for efficient project management and effective interaction with project team members and sponsors

Break | 10:00 a.m.

Business Continuity and Disaster Recovery | Sharon Taylor, CAP | 10:15 a.m.

Where is my stapler? How to identify needs BEFORE the disaster.

In this session, we will explore that basics of Disaster Recovery and Business Continuity Planning.

A Disaster Recovery Plan (DRP) is a business plan that describes how work can be resumed quickly and effectively after a disaster. Disaster recovery planning is just part of business continuity planning and applied to aspects of an organization that rely on an IT infrastructure to function.

Business ContinuityPlanning (BCP) is the creation of a strategy through the recognition of threats and risks facing a company, with an eye to ensure that personnel and assets are protected and able to function in the event of a disaster.

Objectives of this session are:

  • Attendees will learn the difference between Disaster Recovery and Business Continuity
  • Attendees will learn how they may help create a business continuity plan for their employer
  • Review examples of conducting a Business Impact Analysis (BIA)
  • Attendees will learn basic disaster recovery and business continuity terminology
  • Attendees will learn the basics of office/business relocation and business resumption
  • The presenter will share some tips and tricks on how to prepare your families and homes for a disaster

Break for lunch | 11:15 a.m.

Feel free to enjoy the Tulsa Zoo while on your lunch break | 11:15 a.m. - 1:00 p.m.

Project Management Cont'd | Sue Glaskey, CPM™, PMP®, PPMC®, MaOMD | 1:00 p.m.

Break | 2:30 p.m.

Project Management Cont'd | Sue Glaskey, CPM™, PMP®, PPMC®, MaOMD | 2:45 p.m.

Wrap up | 3:45 p.m.

Please feel free to enjoy the Tulsa Zoo on any breaks and after we conclude today. The zoo is open until 6:00 p.m. tonight and feel free to stay until closing.

About the speakers:

Sharon Taylor, CAP has worked for the University of Kansas Health System for 23 years. She is currently serving her second term as director-at-large on the board of the International Association of Administrative Professionals.

Prior to that she served as the director for the Overland Park LAN and has served in a variety of volunteer positions within IAAP. In addition, she has been a presenter at the Office Systems class Johnson County Community College for several years. She serves on the Administrative Office Professionals Program's Advisory Board at Kansas City, Kansas Community College and is the current president for Partnership for Emergency Planning (PEP) in Kansas City.

In addition to being a Certified Administrative Professional (CAP), she is also a Certified Business Resilience Manager (CBRM).

Sharon is always looking for an opportunity to share the purpose, value and mission of IAAP. She is married with five daughters, and has nine grandchildren.


Sue has over 30 years of successful project management experience across a wide range of business development, operational, product/system development and organizational transformation projects. With her outstanding communication, leadership and mentoring skills she creates a dynamic and engaging learning environment for her students. Sue is also PMLG’s relationship manager with IAAP.

Sue has extensive experience with senior level executives, management, and team members. She has led Enterprise Project Management Maturity Assessments (EPMMA) for organizations such as Merck, Texas Instruments, and USAA. Sue has also successfully implemented project, program and portfolio management for organizations such as ACS/Xerox, NASCO, Merck, and Blue Cross and Blue Shield. Sue is a senior instructor for all of PMLG’s project management and leadership courses, to include the PMP® Exam Preparation Boot Camp, CPM (Certified Project Manager™) program and ITCPM (Information Technology Certified Project Manager™) program, Program and Portfolio Management Certification (PPMC™), Project Management for Success, Advanced Project Management, Assessing and Managing Project Risk, Cost Management, Facilitation and Communication, Effective Negotiation Skills, Art of Influence, Conflict Management, Requirements Management and Vendor Management.

Her certifications include the CPM™, PMP® and PPMC®. Sue holds both a Master’s Certificate in Evidence Based Coaching and a Master of Arts in Organizational Management and Development from Fielding Graduate University, Santa Barbara, California.

Branch Director: Lacey Courtney, CAP-OM (arkansas_oklahoma@iaap-hq.org)

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Tulsa Zoo

6421 E 36th St N

Tulsa, OK 74115

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