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How to Motivate your Team and build a Positive Environment - Half Day Session

World Class Service

How to Motivate your Team and build a Positive...
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Ticket Information

Ticket Type Sales End Price Fee Quantity
Marketing Manchester Members 1 hour before event starts £85.00 £6.02
Non Members 1 hour before event starts £115.00 £7.97

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Event Details

We are delighted to be working with our partners Marketing Manchester and are able to offer you this training at an extremely competitive rate.

How to Motivate your Team and build a Positive Environment

This session helps individuals and managers to stay motivated and positive under stressful situations and to create an engaged and fun environment in which to work.

Summary

  • Understand how your behaviour can affect your colleagues

  • What affect do you have on the customer journey

  • Never underestimate your customer’s perception of you.

  • Be aware of your mannerisms

  • Kicking bad habits

  • How recognition motivates

  • Building an outstanding reputation for your business

This course is aimed at:.

Any customer facing team members i.e. Front of House, Reception, F&B, Event Management, Shop Front and Sales Teams.

Itinery:

9.15am     Arrival for refreshments and welcome

9.30am    Start           

12.30       Close

You will be provided with a work book from the training to take back into the workplace.

 

I look forward to meeting you.

Tracy Waddacor, Managing Director

World Class Service

 

Have questions about How to Motivate your Team and build a Positive Environment - Half Day Session? Contact World Class Service

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When & Where


Jactin House, Suite B.06
24 Hood Street
Ancoats Urban Village
M4 5BW Manchester
United Kingdom

Organizer

World Class Service


         

 

Tracy Waddacor, Managing Director of World Class Service has over 25 years’ experience in various business sectors and has a passion for the delivery of excellent customer service. Tracy has worked with Hilton International, 5-star privately owned hotels and high-end commercial property asset management/landlords; responsible for every aspect of customer service excellence to customers.    

Tracy has been a judge for the Manchester Tourism Awards, hosted and judged the Manchester Hoteliers Awards, Liverpool Hoteliers Awards and was a judge at the National CX Awards (Customer Experience) held in London.

 

Details:

Mob:       07532386157

Email:  tracy@worldclassservice.co.uk

Web:       www.worldclassservice.co.uk

Twitter     @WorldClassWCS

LinkedIn: tracy-waddacor-mbifm

 

  Contact the Organizer
How to Motivate your Team and build a Positive Environment - Half Day Session
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