$45

How to Get Better at Giving and Receiving Feedback

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Zendesk

1019 Market Street

San Francisco, CA 94103

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Event description

Description

Join us for a masterclass in How to Get and Give Feedback That's Actually Useful with Julie Zhuo, VP of Design for Facebook and one of Silicon Valley’s top product design executives.

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What's in it for you?

Julie will open the evening with a talk, an overview of her top tips for getting and giving feedback and include several examples from her experience.

The session will then move to partnered work in which various feedback scenario prompts are put up on a slide and each pair must practice working through these conversations. The partners will then give feedback on how each delivered and received the feedback and then switch roles. Each person will have a chance to go through several scenarios as both the deliverer of the feedback and the person receiving it and discuss how they could have been more effective.

Julie will be walking around the room to chime in, as well. After the partner work, the group will come back together and discuss their challenges as well as what worked well for them.

Some examples:

  • You have to tell your top performing employee that his work did not meet your standards. You want him to stay motivated and continue performing, but you know he gets defeated easily and will take this feedback personally.
  • Your most senior employee just quit and her deputy wants to know about the future of your team. You're sitting down in a 1x1 with her and want to encourage her to stay and feel positive about the company.

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Special

The first 100 people who show up at the event will receive a free copy of Julie's new book: The Making of a Manager

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About Julie

Julie Zhuo is one of Silicon Valley’s top product design executives. She leads the teams behind some of the world's most popular mobile and web services used by billions of people every day. She writes about technology, design, and leadership on her popular blog The Year of the Looking Glass and in publications like the New York Times and Fast Company. She graduated with a computer science degree from Stanford University and lives with her husband and two children in California.

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FAQs

Accessibility needs

Our community is diverse and inclusive and we welcome all the voices. Please contact us if you have any accessibility needs. We'll do our best to accommodate your requests.

Please bring your ID

This is an event 21+ and all attendees need to present a valid ID to join us.

Refunds Policy

All tickets are final sale. However, if you can no longer make it, you may transfer your ticket to someone else, or use the credit to attend one of our events in the future. Keep an eye on our website www.rethinkhq.com for next events, and contact us if you can no longer make it to this event.

Photo/ Video

Be advised that this event will be filmed and photographed. By entering the event space, you consent to be filmed and photographed and to any use in any and all media.

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Special thanks to our partner for this event: Zendesk

Zendesk makes better experiences for agents, admins, and customers. Zendesk customer service and engagement platform is powerful and flexible, and scales to meet the needs of any business.

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Date and Time

Location

Zendesk

1019 Market Street

San Francisco, CA 94103

View Map

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