$450

HOSPITALITY ACADEMY (CPTC BRUNSWICK)

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Coastal Pines Technical College

3700 Glynco Parkway

Continuing Education

Brunswick, GA 31525

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Description

Hospitality is a fun, energetic and exciting industry that provides a variety of long-term career pathways from entry-level to executive management. Every day is a series of new adventures that are shaped by the quality of guest services provided.

The CPTC Hospitality Academy was developed in partnership with a prominent local resort that has consistently been awarded the prestigious Forbe's Five-Star rating for providing only the pinnacle of excellence in resort services. This program is seeking participants who are committed to this excellence and a long-term career in the hospitality industry.

Graduates are guaranteed interviews with a variety of employers that have endorsed this program.

Training comprises an introduction to the hospitality industry and the skills necessary for providing guests with the most positive experience that they expect and deserve.

NON-NEGOTIABLE STANDARDS

  • Show genuine interest in people - Important with fellow team members and guests

  • Demonstrate gracious manners

  • Make eye contact, smile, and speak to everyone you encounter

  • Dress the part - Have everything you need to do a great job

  • Arrive early - On time is late

  • Stay professional at all times

  • Think about others

  • Be a team player - The opposite of that’s not my job

  • Anticipate needs

  • Take direction

TOPICS

  • Employability Skills

  • Departments

  • Communication

  • Reservations

  • Teamwork

  • Guest Services

  • Problem-Solving

  • Concierge

  • Time Management

  • Security

  • Attitude & Work Ethic

  • Food & Beverage

  • Adaptability & Flexibility

  • Tourism

  • Customer Service

  • Events

  • Challenging Customers

  • Leadership

QUALIFICATIONS

  • Must be 18 years old, meet minimum employment qualifications and be committed to attending all classes

FINANCIAL AID

  • If you are unemployed or earned less than about $34,000 last year, then you may qualify for full funding through WorkSource Coastal (WIOA). Please call 912-351-6379 for more information about scholarship funds to attend the Hospitality Academy at Costal Pines Technical College.

Registration Fee: $450

# Contact Hours: 36

Brunswick | 10/17 - 11/14/17 | Tu, We, Th | 6-9pm

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Date and Time

Location

Coastal Pines Technical College

3700 Glynco Parkway

Continuing Education

Brunswick, GA 31525

View Map

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