Sales Ended

Hiring Event: Customer Contact Center at KeyBank

Sales Have Ended

Registrations are closed
Thank you so much for your interest in the KeyBank hiring event! Our event has now concluded; however, we are still interviewing for the Call Center Service Specialist role in Lockport, NY for roles starting in January as well as throughout 2018. Please apply to the role via our website at http://bit.ly/keybankccspecialist to connect with our recruitment team. Additionally, you may reach out to KeyBank Recruiter Melissa Neely at melissa_neely@keybank.com or (864) 200-1149. We're looking forward to hearing from you!

Event Information

Share this event

Date and Time

Location

Location

KeyBank Contact Center

6950 S. Transit Rd.

Lockport, NY 14094

View Map

Sales Have Ended

Registrations are closed
Thank you so much for your interest in the KeyBank hiring event! Our event has now concluded; however, we are still interviewing for the Call Center Service Specialist role in Lockport, NY for roles starting in January as well as throughout 2018. Please apply to the role via our website at http://bit.ly/keybankccspecialist to connect with our recruitment team. Additionally, you may reach out to KeyBank Recruiter Melissa Neely at melissa_neely@keybank.com or (864) 200-1149. We're looking forward to hearing from you!
Event description

Description

KeyBank Hiring Event | December 13th

Start the new year with a new career as a full time Call Center Service Specialist at KeyBank! Interview on Wednesday, December 13th for your chance to start at KeyBank after the holidays on January 8th.


KeyBank grows by building enduring relationships through client-focused solutions and great service, and we're thrilled to be growing our team of Full Time Call Center Service Specialists for our location in Lockport! Join us on Wednesday, December 13, 2017 for a can't-miss hiring event to learn more about this career opportunity, interview with hiring managers, and get a behind-the-scenes look at the Call Center Service Specialist role!


  • Date: Wednesday, December 13th
  • Session One: 10am - 1pm (arrive anytime)
  • Session Two: 3 - 7pm (arrive anytime)
  • Location: KeyBank Contact Center, 6950 S. Transit Rd., Lockport, NY 14094
  • Attire: Business/interview attire
  • Bring With You: Current resume and photo ID (for the front desk security team)



Tips for Success from our Recruitment Team:

  • Pre-register for the event through this site-- KeyBank Hiring Events are popular!
  • Apply to the role in advance of attending the event (it will save you about 30 minutes at the event). Please note that the application is mobile friendly, but the assessment portion is best completed via a laptop or desktop computer, rather than your mobile phone.
  • Bring a current resume with you to facilitate a more efficient screening process and your photo ID.


In addition to providing an inclusive, energizing, and performance-driven work environment, KeyBank offers exciting opportunities for career development, comprehensive healthcare benefits, and generous retirement benefits. Join us on Wednesday, December 13th at our not-to-miss hiring event for your opportunity to join our incredible team!


FAQs

What steps should I take if I'm interested in this event?

You can prepare for the KeyBank Hiring Event on Wednesday, December 13th in a few easy steps:

  1. Pre-register through this site. Select the time you anticipate attending (10a-1p session or 3-7pm session), click the green "Register" button, select your "ticket" quantity (only option is 1), and click "Checkout". Complete your registration by entering your first name, last name, and email address when prompted on the following page.
  2. Apply online. Click here to apply for the position online prior to the event. Please note that the application is mobile friendly, but the assessment portion is best completed via a laptop or desktop computer, rather than your mobile phone.
  3. Update & print your resume. You'll need to bring an updated/current resume to the event to facilitate your on-site interview.
  4. Learn more about working at KeyBank! We want you to be as excited about working with us as we are about expanding our team! Visit our career site at https://careers.key.com and connect with us via LinkedIn, Facebook, Twitter, and YouTube.

Once you've completed the above steps, all that's left is to arrive at the event on Wednesday, December 13th. Don't forget your resume and photo ID!


What roles are you hiring for during this hiring event?

We are hiring for full time Call Center Service Specialists for our location in Lockport, NY. We have openings on various shifts, including nights and weekends. These customer-centric roles build rapport and strengthen client relationships while servicing client needs with account inquiries, servicing needs, and issue resolution. Call Center Service Specialists act as liaison for our clients to provide first call resolution by coordinating and following up with other departments or lines of business as appropriate. Click here to learn more about the role and apply online. Please note that the application is mobile friendly, but the assessment portion is best completed via a laptop or desktop computer, rather than your mobile phone.


Are these full-time or part-time roles?

We are currently hiring for full time roles for various shifts including roles that work nights and/or weekends.


If I interview on during the hiring event, when would I begin work?

Those that are hired would begin work AFTER the holidays on January 8th, 2018.



What kind of benefits or perks do Call Center Service Specialists receive?

This position is a career launch pad! You’ll get paid to help people, while also building your expertise in financial services. KeyBank Call Center Service Specialists receive:

  • Paid training
  • Competitive starting rates
  • Shift differentials
  • Generous benefits package, including healthcare, wellness incentives, 401(k), profit sharing, PTO, education assistance, and more

Our employees work in a positive and supportive environment at a company that provides growth opportunities for employees.



What is the starting pay of this role?

KeyBank Call Center Service Specialists earn a competitive hourly pay with additional incentives, perks, and benefits (see above). Specific details about starting pay will be shared throughout the interview process.



What can I expect from the KeyBank Hiring Event?

Candidates will be greeted by our team upon arrival to learn more about the Call Center Service Specialist positions and what it's like to work at KeyBank. We'll verify that you've filled out the job application in advance, and if you haven't, we'll direct you to an on-site computer to apply online. Candidates will have the opportunity to attend a short informational session and view a video about the role and working at KeyBank in advance of the hiring manager interview. Please be sure to bring your updated resume.


Do I need to bring a resume?

Yes! All candidates, regardless if you've applied to the position in advance, should bring your updated resume to facilitate your on-site interview.


Should I apply for this role prior to the hiring event?

Yes! Completing the application before the event is strongly recommended. It will not only get you in our system prior to the event, but it will save you approximately 30 minutes on-site at the event. Click here to apply online. Please note that the application is mobile friendly, but the assessment portion is best completed via a laptop or desktop computer, rather than your mobile phone.

Should I pre-register through Eventbrite for the hiring event?

Yes, we strongly encourage all interested candidates to indicate their interest in these exciting roles by pre-registering through Eventbrite. It will allow our team to better prepare for your arrival and most importantly, if you are unable to attend, we will be able to connect with you to continue the application and interview process.


What should I wear?

Business or interview attire is recommended.


How much time should I expect to spend at the hiring event?

Most candidates can expect to be at the event for approximately 1-1.5 hrs. If you have NOT filled out the application in advance, you can expect to be at the event for an additional 30 minutes to complete your application prior to your onsite interview. Additional time may be spent at the event to speak with hiring managers and other KeyBank team members. Be sure to bring your updated resume!


What are my parking options at the hiring event?

Free parking is available in the KeyBank Contact Center parking lot in front of the building. Upon entering the building, you will need to check-in at the security desk and provide your photo ID.


I'm interested in these roles but I cannot attend the hiring event. What should I do?

No problem! Please apply online by clicking here and a recruiter will follow up with you. Please note that the application is mobile friendly, but the assessment portion is best completed via a laptop or desktop computer, rather than your mobile phone. If you are unable to apply online, you may also send your resume directly to KeyBank recruiter Melissa Neely at melissa_neely@keybank.com or (864) 200-1149.


.


Where can I contact the KeyBank Recruitment Team with questions?

Use the "contact us" form on this page or reach out to KeyBank recruiter Melissa Neely at melissa_neely@keybank.com or (864) 200-1149. Please allow 1-2 business days for a response.

Date and Time

Location

KeyBank Contact Center

6950 S. Transit Rd.

Lockport, NY 14094

View Map

Save This Event

Event Saved