Hawaiian Cultural Values Training

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Prince Waikiki - Honolulu Luxury Hotel

100 Holomoana Street

Honolulu, HI 96815

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Mahalo for your interest in this upcoming training opportunity for the island of Oʻahu!

Date: 3/11/2019

Time: 9:30a-11:30a

Location: Prince Waikīkī, Pālolo Ballroom, 100 Holomoana Street, Honolulu, HI 96815

Maximum number of attendees: 60

Curriculum is below:

Hoʻokipa: Hawaiʻi Style

This introductory 2-hour class will foster a sense of belonging, encourage personal initiative, and build a collective knowledge of the history of place. This class will equip the staff with the tools to ensure that visitors’ needs are met with a high level of satisfaction and that their experience is healing and exemplary. The following concepts will be covered through the class exercises and activities.

Aloha: A foundational value and the core of hoʻokipa

  • Understand and live a deeper meaning of aloha as taught by Aunty Pilahi Pākī, one of Hawai‛i’s treasured kūpuna (elders).

  • Learn about the foundational values that support aloha.

  • See how the expression of each foundational value in our lives enriches us and others.

  • Understand Aloha as the essence of Hawaiian culture and the over-arching value of inclusiveness.

Understanding Hoʻokipa: Going beyond just saying Aloha

  • Exploring hoʻokipa (to host) as the Hawaiian model of hospitality.

  • Discusses the skill sets needed to manage the guest experience and to take the quality of the visitor experience to another level.

  • Discusses the emphasis which will be placed on the quality of the guest experience which depends on the relationship between the host, the guest, and the place and how it is to be deliberately managed.

Kuleana: A privilege and responsibility

  • Discusses effectuating kuleana by understanding its meaning through moʻolelo (stories).

  • Explores kuleana as the building blocks of responsibility and how it is deeply rooted to understanding ones “sense of purpose” in both life and work.

  • Objectives are to learn accountability, good work ethic, and dependability as a result of identifying ones kuleana.

Introduction to ʻŌlelo Hawaiʻi

  • Practice the piʻaʻpa, the Hawaiian alphabet. Learn proper pronunciation and the basics of the Hawaiian language.

  • Exercises include Hakalama drills, popular Oʻahu place names, and significant people in Hawaiian history.

There is no cost to attend the session however, you MUST be currently employed in the State of Hawaiʻi by an organization that is directly engaged in business within Hawaiʻi's visitor industry. Examples of these organizations include, but are not limited to; hotels, tours, activities, retail, transportation, etc. No childcare will be provided.


  1. No Host Self-Parking: $8.00 (for 10 hours) with our parking validation

  2. No Host Valet Parking: $11.00 (for 10 hours) with our parking validation

  3. Complimentary parking validation, if they dine in the 100 Sails Restaurant & Bar

For more information, please contact Malia at (808) 628-6374.

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Prince Waikiki - Honolulu Luxury Hotel

100 Holomoana Street

Honolulu, HI 96815

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