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How far in advance should I register? Can I register at the ice rink the day of the lesson?
All registrations must be received online at least 48 hours before the beginning of the lesson. In order to manage instructor schedules, we cannot accept or guarantee same day registrations. However, same day walk-up lessons may be available at the skate counter as space permits.
What size are the skating classes? How many instructors will be present?
Class size varies with a maximum of 20 skaters per session. The number of instructors present will be determined based on the number of registrations received for each session.
Can I register for multiple classes in a single transaction?
You will need to complete a separate transaction for each date and time you wish to attend a private lesson. This allows us to manage your registrations individually in the event you need to cancel or change a single lesson. For faster registrations, you may consider creating an Eventbrite user profile to prefill certain fields including credit card payment information.
What is the refund policy?
Full refunds will be issued against requests for cancellation received more than 72 hours prior to the beginning of the lesson. Payment will be forfeited for cancellations received within 72 hours of the beginning of the lesson.
Lessons canceled by an ICE at Santa Monica staff member due to a closure for inclement weather or other service interruption may be rescheduled or fully refunded.
Do I have to bring my printed registration to the event?
A printed registration will speed your check-in process, but your reservation may also be located with a standard photo identification.
Can I skate after my class or lesson?
Class participants may purchase a wristband good for open skating during all general public hours on the same business day as the class session at a discounted rate of $12 each.
What are my transport/parking options getting to the event?
Multiple public parking structures are located on 2nd and 4th Streets within walking distance of ICE at Santa Monica. Parking is free for the first 90 minutes and subject to a daily maximum of $17.50. You can also arrive at ICE at Santa Monica by Big Blue Bus or via the Metro Expo light rail line.
Where can I contact the organizer with any questions?
For questions or further assistance, please contact ICE at Santa Monica via email to firstname.lastname@example.org or via phone at 310.260.1199.