Graia Executive CX Forum: The Agentic Future of Customer Experience

How do you balance AI-driven efficiency with human empathy?
Join Graia and a select group of business leaders for an afternoon exploring how Agentic AI is redefining customer experience across industries.

Hosted at The Ned, London, this executive forum brings together senior leaders from retail, logistics, insurance, and financial services to share practical lessons, candid discussions, and real-world examples of AI transformation done right.

Expect short, high-impact talks, open conversations, and a 90-minute networking reception with drinks and canapés to close the day.

What You’ll Gain

• Hear directly from AI transformation experts and enterprise leaders
• Learn why many AI initiatives fail—and how to make them work
• Discover how leading brands are uniting technology, empathy, and business outcomes
• Build relationships with peers shaping the future of CX and intelligent operations
  

Who Should Attend

This forum is designed for professionals leading Customer Experience, Digital Transformation, Operations, and AI Strategy in mid-to-large enterprises.
Attendance requests are reviewed to maintain a balanced, senior-level discussion.

Registration

Attendance is complimentary but capacity is limited to ensure a high-quality experience.
Submitting a registration request does not guarantee a seat; confirmations will be sent to approved participants by email.

About Graia

Graia is the world’s first Agentic Experience Platform, combining artificial and emotional intelligence to help enterprises deliver smarter, more human customer interactions.
Our mission: Empower the human. Elevate the experience.