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Give Young Patients a Voice: Children's Hospital Hackathon


Saturday, 31 May 2014 from 09:30 to 22:00 (BST)

Ticket Information

Type End
Hacker Pass Ended Free  

Event Details

Calling All Developers!

We need your help in building a feedback app for the young patients of COSMIC, the pediatric intensive care unit (PICU) of St. Mary’s Hospital in London. The desired app will help COSMIC capture important information from children and their families after their stay. All children admitted onto the Unit are critically ill and need life support. St. Mary’s PICU is the only unit of its kind in West London.

Unfortunately, existing feedback systems are not engaging enough for children and are very expensive. Meanwhile, those children who are admitted are often very ill, so requesting feedback during their stay isn't always appropriate and it’s very difficult to get children and families to give feedback after discharge from the hospital. Yet, insight from these very special patients will enable COSMIC to shape future services and help provide the best possible care.

Saturday 31 May 2014, Zendesk, a longtime supporter of COSMIC, is sponsoring a very exciting hackathon to build an app that can gather this critical feedback. Over the course of a day, you'll build an innovative app/game that compels patients to provide feedback that's simple and engaging. Your projects will be judged by our esteemed panel and the top three projects will be handsomely rewarded (see prizes below).

As developers, it's so easy to get buried in feature work and deliverables that we forget about our incredible ability to help people in a huge way, with just a few lines of code and a little bit of effort. We hope to pack the room with amazing and talented devs who can deliver a solution that's been on this charity's wish list for a very long time. Please join us for a great cause!

Teams can be comprised of 4 individuals (single attendees will be put into teams on the morning of the event at the venue)
Must have a working app/game; Projects do not have to be related to or use any component of Zendesk to be eligible to win a prize
Must present your app/game in an up to 3 minute presentation


9:30 a.m. to 10 a.m. -- Registration, breakfast, and team building
10 a.m. to 10:10 a.m. -- Overview of the day's challenge and housekeeping items
10:10 a.m. to 12:00 p.m. -- HACK!!!
12:00 p.m. to 1:00 p.m. -- Lunch is served(Can continue hacking)
3:00 p.m. to 3:30 p.m. -- Afternoon snacks are served(Can continue hacking)
7:30 p.m. -- Submissions are due/Cocktail Party begins
7:30 p.m. to 8:30 p.m Judging of all eligible solutions
8:30 p.m. Announcement of winners
10 p.m. -- Party wraps up…

Matt Price, GM EMEA, Zendesk
Adil Abrar, Founder, Mastered
Victoria Rees, Fundraising Manager, COSMIC
Helen Avila, Senior Sister/Family Liaison, COSMIC

1st Place: iPad Minis for each of the team members
2nd Place: Beats Headphones for each of the team members
3rd Place: $75 Amazon Gift Card for each of the team members

Do you have questions about Give Young Patients a Voice: Children's Hospital Hackathon? Contact Zendesk

When & Where

Shoreditch Works - The Village Hall
33 Hoxton Square
N1 6NN London
United Kingdom

Saturday, 31 May 2014 from 09:30 to 22:00 (BST)

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Zendesk is the leading omni-channel customer engagement software solution. More than 80,000 customers such as Gilt Groupe, Uber, and Disney are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Loved by both service teams and their customers for its beautifully simple interface, Zendesk is easy to try, buy, implement, and use. Learn more at

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