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Birmingham, AL
DEC 7-9, 2017

Mediation Media, Inc.


Registration Information

Registration Type Price Fee Quantity
Regular Registration $849.00 $0.00


Event Details

This course is strictly limited to 20 participants. If the course is sold out, please add your name to the wait-list. If a seat opens up, we will notify waitlisters first. For additional dates/locations, visit

he Mediation Process and the Skills of Conflict Resolution (General/Civil Mediation Training) is a comprehensive CLE-approved 20-hour basic mediation training seminar designed to thoroughly prepare you to become a professional mediator. You will master mediation skills that you can use to resolve disputes in a wide variety of conflicts. The course is approved by the Alabama Center for Dispute Resolution and meets the training requirements for inclusion on the state court mediator roster.


Day 1: 8:30 am -- 5:00 pm  [Check-in begins at 8:15 am]
Day 2: 8:30 am -- 5:00 pm
Day 3: 8:30 am -- 1:00 pm


Marriott Courtyard Hotel (Hoover, AL)
1824 Montgomery Highway South
Hoover, AL  35244
(205) 988-5000

The Mediation Process and the Skills of Conflict Resolution is a comprehensive, engaging, and interactive learning experience designed for anyone interested in becoming a successful professional mediator. Among the many topics we cover, you will learn:

  • The Stages and Goals of the Mediation Process
  • The Role of the Mediator
  • Do's and Don'ts in Mediation
  • Mediation Styles
  • Critical Conflict Resolution Skills and Techniques
  • Strategies for Overcoming Impasse
  • Mediation Advocacy Skills
  • Ethics and Professional Standards for Mediators
  • Tips for Starting a Mediation Practice

This training program covers everything you need to know to get started in mediation. If you would like a detailed agenda of topics covered, email

     Mediation Media, Inc. takes pride in offering a "total package" training experience. We don't just want to train you to mediate. We want to see you succeed in mediation! In addition to an outstanding in-depth training experience, your registration in one of our multi-day basic mediation training seminars includes the following:

  1. A Comprehensive Training Workbook/Reference Guide
  2. Supplemental Training Materials
  3. Forms, Checklists and Materials for Use in Your Mediation Practice
  4. Certificate of Completion
  5. Resource Guide for Mediators
  6. "Next Steps for New Mediators"

After the seminar:

  1. Free refresher courses: After you have completed the basic training, you are invited to return at no charge for a refresher course anytime . . . forever! We know of no other mediation training organization that makes an offer this generous.
  2. Free post-seminar consultations with trainer: The lead trainer at your seminar will be available to you at no charge for post-seminar consultations by telephone or email anytime to answer questions or provide assistance as needed.
  3. Discount registration for advanced training seminars: Our basic course is a comprehensive all-inclusive training program. However, if you feel that you want to take your training experience to the next level, we also offer advanced training. Graduates of the basic training courses receive a discount on all advanced training programs sponsored by Mediation Media, Inc.

his course is approved for 20 hours of CLE credit (including 3 ethics) hours in Alabama. We will report your attendance at the seminar within 7 days of completion.

     Do you need CLE credit in another state? The Mediation Process and the Skills of Conflict Resolution has been CLE-approved since 1995 in every state in which the course has been offered. Course participants have also received CLE credit in their home states after attending one of our training programs out-of-state. (Our course has never been denied CLE approval in any jurisdiction). If you have questions about CLE status in your state, contact us at

     Are you seeking continuing education credit for another profession? Let us know how we can help you get credit in your profession for attending one of our mediation training courses. We will work with you to apply to the appropriate organization to have our course approved by your professional credentialing agency for your benefit. Contact us at

     The Mediation Process and the Skills of Conflict Resolution has a long history of success! We've been training mediators in Alabama for 20 years! We are so confident that you will gain the skills you need to become an exceptionally effective mediator at our seminar that we make this promise:

If, after completing a training program, you are not satisfied with the seminar content or presentation by the instructor, simply return your training materials to the seminar leader on the final day of training and your enrollment fee will be refunded! No problem, period! We know of no other mediation training organization that offers this type of money-back guarantee on mediation training.

is course is open to anyone interested in learning to mediate and/or increase their skills in resolving conflict in any situation. There is no pre-requisite to attend. Past participants have included lawyers, judges, law school students, government employees, counselors, therapists, educators, financial planners, clergy, health care professionals, ombuds, human resource professionals, business executives, university students, and experienced mediators who need to complete an approved training program to meet state requirements.

     Our training philosophy -- Minimal lecture; informative, engaging interaction! Those five words describe the practical, hands-on approach of our training program. In addition to learning mediation principles, you will have an opportunity to practice your new mediation skills at the seminar in a comfortable, non-threatening learning environment. Mediation simulations, small and large group discussions, media presentations, and meaningful group exercises will enhance your learning experience. And, you'll receive feedback and performance improvement suggestions in a fun and challenging setting.

     Many participants who attend our program tell us: "This is unlike any other CLE I've ever attended!" We take that as a compliment! (They also tell us, "This is the best CLE I've ever attended!") Our innovative and creative approach to CLE will have you engaged in the course from the moment the program begins until the very end! To see what others say about our training programs, click here.

     Nearly every mediation training seminar we present sells out. Basic mediation training courses are limited to 20 participants (or fewer, depending on location). This small group experience will enable each attendee to receive individual attention. Register early so that you can get a seat in the course that is most convenient for you.

is seminar will be conducted by Troy Smith, author and designer of The Mediation Process and the Skills of Conflict Resolution training seminar. Troy began mediating 23 years ago and has been a mediation trainer for over 20 years. Over 5000 individuals have completed his training programs nationwide. Click here to learn more about the instructor. To find out what past participants say about Troy and this course, click here. Additional faculty may also be present at your program.


Full Refund. Your seminar fee is fully refundable if you cancel your registration 21 or more days prior to the first day of the seminar, less a $50 administrative fee. All cancellations must be received in writing or via email.

Reschedule Anytime. If you must reschedule your attendance at a seminar -- even at the last minute -- you may transfer your registration without additional cost to another equally priced seminar within 24 months of the date of your original program. All reschedule requests must be in writing and received prior to the start of the seminar. (No-shows will not be eligible to reschedule).

Substitutions. If you are unable to attend a seminar for which you have registered, you may send a substitute in your place. If you need to send a substitute, we ask that you notify us at least 1 day in advance of your seminar, if possible.

Event Cancellation. In the highly unlikely event that Mediation Media, Inc. must cancel or reschedule a program for which you are registered for any reason, we will refund your registration fees or transfer your registration to another program, whichever you choose. Mediation Media, Inc. is not responsible for participant expenses related to a program cancellation.

     Alumni of our basic mediation training seminars are welcome to attend the basic course again at no cost. A limited number of seats are available for alumni. A $100 refundable deposit is required to reserve a seat as an alumnus. If you attend the program (or cancel your registration 21 or more days in advance) your entire deposit will be refunded. If you do not attend the program (or cancel less than 21 days before the program) your deposit will not be refunded. If you have any questions about registering as an alumnus, please email

     If you have questions not answered here, email and we will be happy to assist you. Or, call (800) 237-3476.

Have questions about GENERAL/CIVIL MEDIATION TRAINING (CLE): Birmingham, AL DEC 7-9, 2017? Contact Mediation Media, Inc.

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Marriott Courtyard Hotel (Hoover, AL)
1824 Montgomery Highway South
Hoover, AL 35244


Mediation Media, Inc.

     Mediation Media, Inc. is dedicated to providing outstanding advanced and basic mediation training seminars for new and experienced mediators.
     We also offer a one-of-a-kind Train-the-Trainer seminar designed to enable experienced mediators and mediation instructors to develop, market and present mediation training seminars of their own.
     Our training seminars are offered in many locations nationwide. Every seminar we offer can also be customized and presented at your location for your law firm, organization or group. Our seminars meet continuing education (CLE/CME) requirements and registration criteria for court-approved mediators, where applicable.
     Visit for more information. Or, call us at 214-901-5888.

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Birmingham, AL
DEC 7-9, 2017

Things to do in Hoover, AL Seminar Business
If you need assistance during the registration process, please call (800) 237-3476 or email

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