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Gemba Masterclass: Transforming Business Performance

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Improvement of Business Performance has become the day to day responsibility of first line managers in much the same way as Communication, Health & Safety and Teamwork. This Masterclass reveals the process improvement toolbox of top consulting firms in a style that makes it easy for participants to identify areas for potential improvement, to present a vision for the future state and to execute an improvement plan.

As with all Gemba Solutions Masterclasses, we offer a 100% Satisfaction Guarantee - or your money back !

4.1 Improvement Cycles
4.2 Process Thinking
4.3 Process Mapping
4.4 Business Process Redesign
4.5 Work Flow Optimisation


gemba : A Japanese word for the workplace that literally means "the place where the action is".

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