$1,600 – $1,900

Fundamentals of Innovation through Human-Centered Design

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One PPG Place

Suite 1250

Pittsburgh, PA 15222

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Refund Policy

Refund Policy

No Refunds

Event description


Learn the world's most practical, flexible and scalable approach to innovation

Organizations of all types are facing bigger, more complex challenges and disruptions, and the ability to innovate has become an imperative to adapt and thrive.

Our two-day workshop introduces you to the acclaimed LUMA System of Innovation — a flexible framework for solving problems faster, with better results, using the discipline of Human-Centered Design. Through a dynamic mix of presentations and hands-on activities, you will learn to apply a versatile system that:

  • Provides your teams with a repeatable way to innovate

  • Promotes productive interdisciplinary collaboration

  • Offers creative alternatives to traditional brainstorming

  • Helps you get more out of your direct customer research

  • Measurably impacts your development work for products, services and processes

What You Get

  • Expert instruction built on real-life scenarios

  • A common language for problem-solving

  • Hands-on practice to deepen new skills

  • Guidance on how to bring a new way of working into your workplace

  • “Innovating for People,” our acclaimed handbook of Human-Centered Design

  • A deck of LUMA's Human-Centered Design planning cards

Quotes from Workshop Participants

Frequently Asked Questions

What's it like to attend the workshop?

LUMA workshops provide an exceptional experience that's hands-on, dynamic and fun! Be prepared for a fast-paced presentations from expert instructors mixed with Human-Centered Design activities that will have you up and participating from the start. As the workshop progresses, you’ll work in teams and gain new perspectives from other participants, and they’ll learn from you!

Who is the workshop for?

We welcome anyone who wants to accelerate innovation within their organization and to learn about Human-Centered Design. Job titles we often see include: product managers, designers, researchers, user experience professionals, marketers, consultants, engineers and educators & learning professionals.

Who Should Attend the Event

What organizations send people to LUMA workshops?

Our public workshops typically draw a lively mix of people from business, non-profits, government and education, all eager to be more innovative. You may be surprised at who you’re sitting next to — we’ve had participants from Google, the Central Intelligence Agency, the Gates Foundation, American Express, IBM, Harvard and many other companies and organizations of all types, sizes and sectors.

What should I bring?

Bring your curiosity, creativity and enthusiasm for learning a new way of working. We supply the rest (including breakfast and lunch).

How can I contact LUMA with any questions?

After you register, we'll send you additional information about workshop logistics. If you have questions or additional requirements, you can send us a message through Eventbrite. We're happy to answer any questions!

What is the refund policy?

Once you have registered, we do not offer refunds and we do not permit transfers from one workshop date to another. It is possible to send someone else in your place should you be unable to attend.

Also, please note that we reserve the right to cancel any public workshop up to 14 days prior to the start date of that workshop. If that happens, we'll notify you promptly and give you a full refund or the option to attend another public workshop within six months. We are not responsible for travel expenses or any costs that may be incurred as a result of a cancellation.

Additional Terms & Conditions

All materials and handouts provided by LUMA during the workshop are published, copyrighted works proprietary and owned exclusively by LUMA and its licensors. Workshop participants do not acquire title nor ownership rights in any of these materials and agree not to reproduce, modify, or distribute any of the materials received from or provided by LUMA.

LUMA Institute: Make Things Better

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Date and Time


One PPG Place

Suite 1250

Pittsburgh, PA 15222

View Map

Refund Policy

No Refunds

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