Question 1

How many cameras can I bring to have cleaned?

Accepted Answer

We're accepting two camera bodies per customer.

Question 2

What time is my appointment?

Accepted Answer

Reference your order confirmation email with the specific appointment time that you registered for.

Question 3

What is the duration of my appointment?

Accepted Answer

It all depends on the number of people within each time slot. We estimate that it could take 30 - 90 minutes.

Question 4

Can I drop off my gear and come back?

Accepted Answer

Yes, please check in with our Fujifilm representative when you arrive for your appointment and they'll indicate your pickup time on your claim ticket.

Question 5

How do I cancel or reschedule my appointment time?

Accepted Answer

Reply back from your order confirmation email with your request.

FujiFilm X | GFX Check & Clean Day - By Appointment!