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FtOCC Los Angeles (April 2008)

Fonality trixbox

Monday, April 21, 2008 at 9:00 AM - Wednesday, April 23, 2008 at 5:00 PM (PDT)

FtOCC Los Angeles (April 2008)

Ticket Information

Ticket Type Sales End Price Fee Quantity
FtOCC Technician Certification   more info Ended $2,499.00 $0.00

Event Details

FtOCC  Technician Certification (trixbox CE, Pro and PBXtra)

FtOCC Technician logoFtOCC Technician is a three-day technical certification course designed to train resellers and consultants to support their clients running trixbox CE, trixbox Pro, and PBXtra systems. Taught by Fonality technical support instructors and designed for Linux system administrators, FtOCC Technician dives deep into platform and application installation, carrier setup and integration, network configuration, echo causes and remedies, and other common issues. Upon completion of this course, resellers automatically become Fonality Authorized (AL2) Resellers and earn increased discounts on support.

What Do You Get?

  • Free trixbox Pro demo kit with Call Center Edition and support
  • 10% discount on trixbox Pro licenses
  • 25% discount on support
  • FtOCC Certified polo, tshirt, and hat

During the course, we will cover:

  • Tier 1 and Tier 2 level troubleshooting
  • LAN & WAN environments
  • Proper system hardware configuration
  • trixbox and PBXtra installation guidelines
  • IP phone and SIP provisioning
  • Proper router and firewall configuration

Who Should Attend?

  • Resellers and consultants growing their trixbox and PBXtra businesses
  • Linux technicians and engineers
  • Fonality Authorized and Premium resellers


NOTE: A practitioner’s knowledge of Linux is required. Without it, you will likely not gain much value from the class, as we start day one from the Linux command line interface and build from there. In particular, the hands-on laboratory exercises will require a comfort with basic CLI commands, simple scripting, and the ability to quickly scan and analyze system and application logs.

Course Objectives: 

  • Install and configure trixbox CE, trixbox Pro, and PBXtra with confidence
  • Resolve installation, administration, and usage problems more quickly
  • Provision your own phones, thereby decreasing the turnaround time required for add-on phones and devices!
  • Experience fewer problems by avoiding the usual "beginner" mistakes!
  • Have an in-depth understanding of how trixbox and PBXtra work (product, process, policy, protocol)
  • Receive full reseller discounts (for signed Authorized and Premium resellers only)
  • Receive direct priority Level 2 access to trixbox and PBXtra support services (for signed Authorized and Premium resellers only)
Full course details including a schedule can be found here

 

 

Hotel Information

Four Points Culver City
5990 Green Valley Circle
Culver City, CA 90230
(310) 641-7740

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Have questions about FtOCC Los Angeles (April 2008)? Contact Fonality trixbox

When & Where


Four Points Culver City
5990 Green Valley Circle
Culver City, CA 90230

Monday, April 21, 2008 at 9:00 AM - Wednesday, April 23, 2008 at 5:00 PM (PDT)


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Organizer

Fonality trixbox

trixbox® is an IP-PBX software solution designed for small and medium-sized businesses. trixbox comes in two flavors: the open-source community edition and a hybrid-hosted, commercially-proven solution.

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