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Embassy Suites by Hilton San Juan Hotel & Casino

San Juan, Carolina 00979

Puerto Rico

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Refund Policy

Refund Policy

Refunds up to 7 days before event

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Organizations in the healthcare industry, including the Community Health Centers (CHCs), are subject to risks, claims and ongoing audits in the area of compliance. FTCA University (FTCAU) is an initiative from HRSA to offer technical assistance from government officials, subject matter experts, and leaders in FTCA Health Center Program policy and practices, and provides updated information on FTCA requirements, policies and procedures.

FTCA University in Puerto Rico will be held on December 5-6th, 2019, at the Embassy Suites Hotel, in Isla Verde. Join us in a journey of specialized topics and invaluable experience with subject matter experts. Staff from local and nationwide Health Centers will be welcome, including Health Center staff from the United States and Virgin Islands.

The purpose of this 2-day training is to help Health Centers improve patient safety and develop strategies to mitigate clinical risk. Topics and content will provide guidance in the implementation of FTCA requirements, identification of potential risk areas, updated information on medical malpractice insurance, risks related to emergency room services, claims management, strategies to mitigate clinical risk, and other.


We suggest that Health Center CEOs, CMOs, Practice/Clinic Managers, Compliance Officers, Quality Improvement Managers, Patient Safety Managers, Emergency Room staff, and other clinic and non-clinical managers and supervisors attend this training.


Registration fee* is $310 per person; it includes attendance to the 2-day training sessions, materials, breakfast, lunch and snacks for morning and afternoon breaks. Registration is not final until EventBrite confirmation is received via email. Open Registration period starts on March 18 and ends on November 11, 2019.

*Does not include hotel room reservations, dinner, parking, CME, nor other expenses. The Embassy Suites hotel offers valet parking at $25 and self-parking at $20 per vehicle per day.


Embassy Suites San Juan Hotel

8000 Tartak Street, Isla Verde, Carolina, Puerto Rico, 00979-5732


(787) 791-0505


Hotel rooms are available 04-06 (2 nights) at a rate of $155 per night plus applicable taxes. For reservations** please call the Embassy Suites San Juan Hotel at (787) 641-3075 ext.0 (Front Desk) or via web page: https://embassysuites.hilton.com/en/es/groups/personalized/S/SJUESES-ASP-20190828/index.jhtml?WT.mc_id=POG

Group code: ASP

Hotel Reservation Cut-off Date: September 30th, 2019 or until the block has sold out, whichever occurs first
  • **Puerto Rico PCA has negotiated a discounted rate of $155 a night which will be honored until September 30th, 2019 or until the block has sold out, whichever occurs first. A confirmed hotel reservation does not guarantee a spot in the training. If you have not received confirmation for participation in the training, you will be responsible for any hotel cancellation fees.


All materials for this training will be available prior to the event for the registered participants. Internet WiFi connection will be available during training sessions to access material on their own electronic devices (computers, iPads, tablets, other). Printed materials will not be provided. It will be the participants' responsibility to download these materials and/or print copies at their leisure if desired in paper form.


The nearest airport is Luis Muñoz Marín International Airport (Airport code: SJU), which is 3.8 miles away from the Embassy Suites San Juan Hotel. We suggest using taxis at baggage claim; ride share services such as Uber are not allowed within airport facilities and grounds.


All Cancellations must be in writing and must be received at PR-PCA on/before November 11, 2019.

Cancellations received on/before November 11, 2019 will be assessed a 50% processing fee.

Cancellations received after November 11, 2019 are not refundable.

Cancellations after the conclusion of the training are non-refundable.

Substitutions are encouraged.

“No Shows” are non-refundable.


Puerto Rico Primary Care Association

Attn: David Bueno

(787) 758-3411, Ext. 100, 103


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Date and Time


Embassy Suites by Hilton San Juan Hotel & Casino

San Juan, Carolina 00979

Puerto Rico

View Map

Refund Policy

Refunds up to 7 days before event

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