Free

"From Expectations to Experience"

Event Information

Share this event

Date and Time

Location

Location

Indiana Center for the Life Sciences

501 N Profile Parkway

Bloomington, Indiana 47404

View Map

Event description

Description

"From Expectations to Experience"

Do you love your customer? Of course, you do! The word “love” is one of the top 10 words used by businesses in marketing. But what does that word really mean? Sure, you say you love your customers, but are you giving them an experience that truly shows it? Statistics prove that there's a huge gap between what companies promise and what their customers feel like they actually get. And your customers no longer want an experience; they demand it. Learn how to break through the sales-pitch noise that drowns out social media by delivering “wow” moments that start conversations and create customer loyalty. Investing in relationship-building has the ultimate ROI, and it starts with a customer-centric philosophy that turns passive consumers into effective advocates for your business.

Matt Ruedlinger’s “From Expectations to Experience” teaches business owners how to break through the noise by delivering “Wow!” moments that start conversations and foster customer loyalty. His passion for customer advocacy is an exciting opportunity for not only for your event attendees but for other business partners and sponsors of your event.

Matt is the founder and CEO of Triple R Marketing located in Bloomington, Indiana. He has presented this same

topic and received a very positive reception at business expos across the Midwest, including St. Louis, Michigan City, Danville, Avon, and Plainfield. He will also be a featured speaker at the 2018 Ivy Tech Growth Summit and has appeared on over 25 national podcasts, including one of Entrepreneur.com top 25 podcasts for businesses The Eventual Millionaire. He has also been a guest on Inside Indiana and has presented at the Indiana Chamber Association, International Association of Venue Managers, Indiana State Fair Association, and Sports Indiana.





Share with friends

Date and Time

Location

Indiana Center for the Life Sciences

501 N Profile Parkway

Bloomington, Indiana 47404

View Map

Save This Event

Event Saved