From Enquiry to Resolution: a Practical Guide to HMRC Disputes

We know that HMRC investigations and disputes can be stressful - not just for your clients, but for you as their trusted adviser. This webinar is designed to give you the tools, knowledge, and confidence to guide your clients through even the most challenging HMRC situations.

Whether you're dealing with a routine enquiry that's escalating, navigating a complex investigation, or facing a dispute that needs resolution, understanding how HMRC operates and knowing the right approach can make all the difference.

Join Sarah Scala and Kev Johnson as they share practical, real-world guidance on handling HMRC challenges effectively. We'll cut through the complexity and give you straightforward strategies you can implement immediately to protect your clients' interests and achieve the best possible outcomes.

What we'll cover - this needs inserting

The different types of HMRC enquiries Understand the full spectrum of HMRC enquiries - from aspect enquiries and full enquiries to CODE 8 and CODE 9 investigations - and what each one means for your client.

How HMRC approaches each type Learn what HMRC's powers are at each stage, what information they can request, and how their processes differ depending on the type and severity of the enquiry.

Your options for resolution Explore the range of dispute resolution methods available, including Alternative Dispute Resolution (ADR), internal reviews, tribunal appeals, and settlement negotiations - and when each approach is most appropriate.

Alternative Dispute Resolution in practice Discover how ADR actually works, when it's worth pursuing, and the practical steps involved in using this often-underutilized route to resolution.

Real-world case studies See how different enquiry types play out in practice, with case studies showing the challenges faced, approaches taken, and outcomes achieved - including what worked, what didn't, and the lessons learned.

Choosing the right strategy Understand how to assess each situation and determine the best tactical approach based on the enquiry type, your client's circumstances, and the desired outcome.

Who this is for

This webinar is for accountants, tax advisers, lawyers, and insolvency practitioners who want to strengthen their capability in handling tax disputes on behalf of clients. Whether you're dealing with HMRC regularly or want to be better prepared when challenges arise, this session will give you what you need.

What you'll take away

By the end of this session, you'll have:

A clear understanding of enquiry types and how to identify which one your client is facing

Practical knowledge of resolution options including when ADR can save time, money, and stress

Real-world insights from case studies that show how different strategies play out in practice

The confidence to choose the right approach for each client's specific situation

Tools and tactics you can implement immediately when enquiries land

Why attend

Because knowing your options is half the battle. When an enquiry escalates or a dispute arises, having a clear understanding of the different routes to resolution - and which one is right for your client - can mean the difference between a swift settlement and a drawn-out, costly process. This webinar will give you the framework and confidence to navigate these decisions effectively.