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Free Webinar: Costs of (poor) Quality - How Are You Impacted?


Tuesday, May 20, 2014 from 12:15 PM to 1:00 PM (EDT)

Free Webinar: Costs of (poor) Quality - How Are You...

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Whether you're in manufacturing or service, this webinar is an eye-opener for those interested in controlling costs related to (poor) quality. Discover how to identify and control the hidden costs of poor quality - These costs are usually dumped into other operational cost buckets and go unnoticed.


  • The language of quality professionals vs. management
  • Breakdown of quality costs
  • Types of error vs. quality costs
  • Deming & Juran on quality costs
  • Traditional cost structure vs. quality costs
  • Hidden quality costs
  • Taguchi's quality loss function and quality costs
  • Quality costs as metrics

Mustafa Shraim, Principal & MBB, SQPS Ltd.
Mustafa is an ASQ-Fellow, CQE and CSSBB. He has over 20 years of experience in implementing lean and quality systems and providing hands-on workshops. He holds a PhD degree in Industrial Engineering from WVU.

Have questions about Free Webinar: Costs of (poor) Quality - How Are You Impacted?? Contact SQPS LTD




SQPS Ltd offers:

  • Quality Management Systems & Auditing Services with extensive experience in  ISO 9001, TS/16949, ISO 14001 & R2, and ISO 13485
  • Lean Solutions (Value Stream Mapping, 5S, Kaizen -A3 Process)
  • Six Sigma Training & Mentoring (Green Belt & Black Belt on-site training, Coaching and Mentoring -MBB Role, Project Leadership)
  • A3 Programs including training, leadership, mentoring, and administration
  • Training Workshops: QMS Auditing, Root Cause Analysis, SPC, DOE, Lean Systems, Cost of Quality, and others.
  Contact the Organizer
Free Webinar: Costs of (poor) Quality - How Are You Impacted?
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