Free Training (Live Virtual Class)

Course Title: Root Cause Analysis & Lessons Learnt

Duration: One session (90 min)

• November 18, 2021 4:30 pm to 6:00 pm (Pacific Time)

Course Description:

Using comprehensive methodologies and tools in performing Root Cause Analysis are the key to successful issue resolution and increased customer satisfaction. Additionally, systematic capture and use of lessons learnt will become invaluable assets to companies.

In this training, popularly known industry standard methodologies such as 8D, CAPA, DMAIC and 5 Whys will be discussed. Sample use cases and Software tools will be discussed.

Benefits:

Increase your expertise in using principles of root cause analysis, continuous improvement, including various problem-solving methodologies and lessons learnt.

Who Should attend:

Product Development, Engineering, Manufacturing, Process Control, and Quality Assurance professionals

Instructor:

Dr. Ramesh Konda has MS (Industrial Engineering), MBA, and Ph.D. (Computer Information Systems). He has over 25 years of working experience in different areas such as quality, manufacturing, business operations, project management, knowledge management, etc. Dr. Konda's research interests include statistical modeling, six sigma, manufacturing processes, operations management, and quality assurance. Dr. Konda is a Fellow of American Society for Quality (ASQ). Also, he a certified quality engineer (CQE) and certified quality auditor (CQA) from the ASQ.