ALL SALES FINAL. NO REFUNDS
MUST EXCHANGE THIS PRINTED TICKET FOR A WRISTBAND AT THE TIME OF GATE ENTRY!
Frequently Asked Questions:
Where are the General Admission Gates Located?
Please see www.glehelen.com for traffic and parking map.
Gate 1 Parking - $20 (Handicap Accessible)
Gate 3 Parking - $10 (No Handicap Access)
Can I purchase tickets at the event?
Yes, you can always buy General Admission tickets at Gate 1 Wed - Sat and Gate 3 Saturday Only.
What ages are the child tickets?
Child tickets are for ages 6-12. Children 5 and under are free.
Where can I purchase a Pit Pass?
You can purchase Pit Passes inside the facility at the Pit entrance.
What is the official Glen Helen Hotel?
We recommend accomdations at The Double Tree by Hilton in San Bernardino. (844) 501–2819
Are we allowed to bring food/drinks?
Yes. However, NO GLASS and NO ALCOHOL can be carried in.
Can we bring chairs?
Yes, you can bring chairs.
Can we bring an EZ-up?
No, EZ-up's are not allowed due to causing obstruction of viewing for other attendees.
My printer broke. Can I use my smart phone to redeem my online ticket?
We urge fans to always print out their tickets and bring them to the event. Your phone may or not work depending on cellular reception.