Actions and Detail Panel
FMCS/AFEB Conflict Resolution Series - Leaders as Facilitators & Mediators
Wed, April 26, 2017, 9:00 AM – 10:30 AM CDT
Checkin begins at 0845 - This training is ideal for Managers/Supervisors, Union Leaders and Members, and Mediator/Facilitators. What is the difference between facilitation and mediation and what role do leaders play when they find themselves in a conflictual situation? The skills that professional facilitators and mediators use are no less important when the leader of a goup, department,agency, or organization is called upon to bring resolution to a thorny situation. This class offers insights and tools to help leaders become effective facilitators and mediators for their own workplaces.