ITIL Foundation Certification Training in Stockton, CA
ITIL Foundation Certification Training in Stockton, CA
Thu, Feb 16, 9:00 AM
Business Centre /Meeting Room • Stockton, CA, CA
$1,699
Actions Panel
FitSM Foundation - US Launch
When and where
Date and time
Location
Bass Pro - Conservation Room 1356 Bass Pro Drive Manteca, CA 95337
Map and directions
How to get there
Refund Policy
Contact the organizer to request a refund.
Description
Join the FIRST FitSM Foundation training and certification in the US!
Join PurePurpose Consulting in a formal training and certification opportunity for the FitSM Foundation level.
What is FitSM?
FitSM is a pragmatic, lightweight and achievable standard for IT service management. It is modular and provides auditable requirements as well as practical ITSM implementation guidance through templates, samples, guides, and maturity assessment.
Benefits of IT Service Management
- Repeatability: Services and processes operate the same way time after time.
- Quality: Repeatable processes can be monitored and optimized to increase quality.
- Demonstrability: Following a standard allows quality to be audited and demonstrated to others.
- Compatibility: Managed services can be combined with other services by customers, or in federated provision scenarios.
- Professionalism: Formally managed services appear more professional to customers.
FitSM Foundation training
Ticket Type: Free
Target audience:
- All individuals involved in the provisioning of IT services.
Topics covered:
- Service and service management basics.
- Overview of objectives, concepts and requirements for all FitSM service management processes.
- Outline of specific challenges in a federated environment.
Focus on the following FitSM parts:
- FitSM-0: Overview and vocabulary
- FitSM-1: Requirements
FitSM Foundation Certification Testing
Ticket Type: Fee ($) for the offical certification and exam process.
- Optional Testing and Certification with separate ticket purchase