F.A.S.T. Problem-Solving Workshop

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Definity Partners

5474 Spellmire Drive

West Chester Township, OH 45246

Refund Policy

Refund Policy

Refunds up to 30 days before event

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Description

Do your teams struggle to solve problems at work and instead put up with band-aids and work-arounds? These issues, however small, often have a negative impact on employee engagement and even organizational culture. In today’s highly competitive environment, every team, regardless of department or industry, needs to be effective, creative, and quick when solving problems. And Definity Partners’ F.A.S.T. Problem-Solving workshop will get them there.

Imagine the impact on your organization if your teams were empowered to solve problems. If they came to management with solutions, not just the issues. Our workshop offers a highly-interactive experience where they’ll learn a proven, simple and effective approach to problem solving.

What’s F.A.S.T Problem Solving?

Psychologists and business people alike have discovered that successful problem solvers tend to use the same approach to identify problems and implement solutions. The F.A.S.T. methodology to problem-solving is the key to move your teams from firefighting to proactive problem solving. The process works for any kind of problem, large or small. Participants will learn to:

  • Find the Real Problem: Too often problems are brought up in broad terms. Have you ever heard, “My machine is old and runs too slowly, we need a new one.” But what is the real problem? Yes, the machine is old, but maybe the solution is to upgrade or replace a part. If no one is examining the issue, you could be missing out on solving a problem that could really make a difference in your daily work flow and may not be as costly as originally anticipated.
  • Assess for Root Cause: Most organizations either suffer from randomly selecting a cause for the problem (old machine needs replaced vs. replacing a part to fix it) or analysis paralysis (no one takes the time to figure it out, too much effort with seemingly little reward).
  • Select Potential Solutions: Frequently in businesses, decisions are made by the person with the highest rank but not necessarily the person closest to the problem. By finding consensus with everyone impacted, the team can move forward with a better resolution.
  • Trystorm New Approaches: Trystorming is a combination of brainstorming melded with rapid prototyping to determine if ideas will work quickly or not.

In addition, this course also introduces participants to the powerful Run Improve Grow® philosophy, that is a model for continuous improvement that stimulates a culture of consistent growth and innovation. Organizations who master the Run, can begin to Improve, and through bold leadership watch themselves Grow.

Learning Objectives:

Participants will:

  • Take ownership to improve their workplace and create efficiencies to improve their job
  • Understand the difference between firefighting and true problem solving
  • Learn to identify and solve chronic problems that don’t require advanced tools
  • Utilize the F.A.S.T. Problem-Solving Methodology to solve daily, recurring problems that limit their teams ability to work effectively or efficiently

Take-Aways:

  • Participants will earn a F.A.S.T. Problem-Solving Certificate of completions and .2 CEUs
  • Valuable tools to begin F.A.S.T. Problem Solving

Who should attend?

  • Organizational leaders and their teams
  • Managers
  • Operational leaders

This workshop works best with a group of people who work together as part of a team; however, individual contributors will find value in the objectives of this course.

Questions about the course? Email Tara Amis (tamis@definitypartners.com) to learn more.


CSH clients receive a 20% discount of the published price. Simply apply the code CSHClient at checkout.

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Date and Time

Location

Definity Partners

5474 Spellmire Drive

West Chester Township, OH 45246

Refund Policy

Refunds up to 30 days before event

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