Fantasy of Lights Drive-Thru 2020

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Event description
Santa Clara County Parks

About this Event

Brought to you by Santa Clara County Parks and first presented in 1999, Fantasy of Lights is a spectacular 1.5 mile Drive-Thru extravaganza of holiday lights and displays for the entire family. It is now in its 22nd year and has become a cherished holiday tradition. It is bigger, better and brighter than ever before thanks to the transition to environmentally friendly LED displays. 

The Drive-Thru runs from December 4th-30th, and is closed on December 25th. Tickets for specific time slots (30-minute windows between 6:00pm – 8:30pm) are required for entry. YOU MUST PURCHASE A TICKET ONLINE BEFORE ARRIVAL, as no tickets will be sold at the park entrance. 

UPDATE 11/23/20: IN ORDER TO COMPLY WITH THE RECENTLY ISSUED 10:00PM CURFEW MANDATE, WE WILL BE CLOSING THE FANTASY OF LIGHTS ENTRANCE GATES AT 9:00PM. THIS ENSURES VISITORS ARRIVING PRIOR TO 9:00PM WILL HAVE ADEQUATE TIME TO ENJOY THE LIGHTS, WITHOUT BEING RUSHED, AND BE ABLE TO EXIT WELL BEFORE THE 10:00PM CURFEW.

WE APOLOGIZE FOR THE CHANGE AND INCONVENIENCE.

SPECIAL INSTRUCTIONS FOR 2020 (DUE TO COVID-19)

1) If you feel sick or have any COVID-19-like symptoms (fever, cough, shortness of breath, chills, night sweats, sore throat, nausea, vomiting, diarrhea, tiredness, muscle or body aches, headaches, confusion, or loss of sense of taste/smell), stay home and do not attend any gatherings.

2) People at higher risk of severe illness or death from COVID-19 are strongly urged not to attend.

3) Face Masks are REQUIRED at all times.

4) Please ensure your ticket is ready prior to arriving at the park entrance (printed or pulled up on mobile device)

5) Please keep windows CLOSED upon arrival

6) Hold ticket/mobile phone up to window to allow staff person to scan

7) Turn off lights

8) Turn radio station to 92.9 for special holiday soundtrack

9) If, for any reason, you have a question or need to talk to staff, please wear a mask and only open window a couple inches

10) Sorry, no 3D glasses for this year

11) Due to the Covid-19 pandemic, the Walk-Thru is cancelled for this year

TICKET INFO

Each ticket is valid for one (1) vehicle entry, for specified date ONLY. Fantasy of Lights runs rain or shine. All ticket sales are final. NO REFUNDS, EXCHANGES, OR TRANSFERS. If Santa Clara County Parks closes the event due to extremely harsh weather or unsafe conditions, you will be issued a full refund. 

Ticket Time Slots:

  • 6:00pm – 6:30pm
  • 6:30pm – 7:00pm
  • 7:00pm – 7:30pm
  • 7:30pm – 8:00pm
  • 8:00pm – 8:30pm

Please note: ticket may list time for entire Drive-Thru event as 6:00pm to 9:00pm - this indicates the time the event opens for the evening. THIS IS NOT YOUR TICKET TIME. See FAQs below to find your SPECIFIC purchased ticket time slot.

FREQUENTLY ASKED QUESTIONS (FAQs)

1) Where can I find the specific time slot that I purchased?

(See images below)

*The ORDER SUMMARY section of your ORDER CONFIRMATION EMAIL

*The PDF TICKET attached to your ORDER CONFIRMATION EMAIL

*The DIGITAL TICKET located in your EVENTBRITE APP

2) Do I have to bring my printed ticket to the event?     Please have your ticket ready prior to arriving at the park entrance. You have the option of printing your ticket and bringing it to the event, storing the ticket on your smartphone in the Eventbrite App or in a wallet application, or accessing the ticket via email on your smartphone at the event. Whatever method you choose, make sure prior to attending that the QR code displays to ensure we can scan the ticket at the park entrance. For your safety and the safety of staff, we ask the ticket be displayed through the window (with windows rolled up) to reduce risk of exposure.

3) What is the refund policy?     Fantasy of Lights runs rain or shine. All ticket sales are final. No refunds, exchanges or transfers. If Santa Clara County Parks closes the event due to harsh weather or unsafe conditions, you will be issued a full refund for the ticket price.

4) What if I am late to my ticketed time?     Exact entry times are subject to traffic volume. Please make sure you leave plenty of time to arrive within your ticketed time slot. If you are in line within your time slot, your ticket will be honored. Late arrivals cannot be guaranteed entry. Please help us manage traffic flow within the Town of Los Gatos by making every effort to arrive within your ticket time slot.

5) What are my transport/parking options getting to the event?     This is a drive-thru event, please come in a motorized vehicle with your immediate household ONLY. Bicycles and pedestrians are not allowed for the Drive-thru.

6) What else do I need to know about the Drive-Thru?     All standard traffic laws still apply, please make sure you practice safe driving while attending the event. Seat belts need to be fastened, and all guests need to remain in their vehicles for the duration of the Drive-thru. After entering the park, you will be asked to turn off your vehicle headlights in order to observe the light displays at their best. We recommend reviewing how to turn off your vehicle headlights prior to the event. All COVID-19 precautions MUST be followed at all times to protect yourself and others. Smoking is not allowed at any of our parks, including Vasona Lake County Park.

DIRECTIONS

Event route will differ from online map instructions.

FROM SOUTHBOUND HIGHWAY 17     Exit Lark Avenue (Los Gatos) and turn right onto Lark Avenue, then turn left onto University Avenue. Follow the directional signs, turn left onto Blossom Hill Road, turn left into Vasona Lake County Park.

FROM NORTHBOUND HIGHWAY 17     Exit Lark Avenue (Los Gatos) and turn left onto Lark Avenue, then turn left onto University Avenue. Follow the directional signs, turn left onto Blossom Hill Road, turn left into Vasona Lake County Park.

CONDUCT

We expect all guests to behave in a family-friendly manner. Line jumping, profanity, and unruly behavior may be cause for ejection without refund. Guests are not permitted to save places in line, bypass others in line, or exit the line and return to the same place for any reason. Guests exiting the line must go to the back of the line if they choose to return.

  

QUESTIONS

Tickets - For any ticketing issues, please contact Eventbrite.

General Fantasy of Lights - For general questions not related to tickets, call the Parks Reservations number at 408-355-2201, or email your question to reservations@prk.sccgov.org.

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