Fantasy of Lights Drive-thru 2019

Brought to you by Santa Clara County Parks and first presented in 1999, Fantasy of Lights is a spectacular 1.5 mile Drive-thru extravaganza of holiday lights and displays for the entire family. It is now in its 21st year and has become a cherished holiday tradition. It is bigger, better and brighter than ever before thanks to the transition to environmentally friendly LED displays.

The Drive-thru runs from December 10th-30th, and is closed on December 25th. Tickets for specific time slots (30-minute windows between 6:00pm – 9:30pm) are required for entry. YOU MUST PURCHASE A TICKET ONLINE BEFORE ARRIVAL, as no tickets will be sold at the park entrance.

Each ticket is valid for one (1) vehicle for specified date and time ONLY. Fantasy of Lights runs rain or shine. All ticket sales are final. No refunds, exchanges or transfers. If Santa Clara County Parks closes the event due to harsh weather or unsafe conditions, you will be issued a full refund for the ticket price.

INSTRUCTIONS

Each ticket is valid for one (1) vehicle entry, for specified date ONLY. Fantasy of Lights runs rain or shine. All ticket sales are final. NO REFUNDS, EXCHANGES, OR TRANSFERS. If Santa Clara County Parks closes the event due to extremely harsh weather or unsafe conditions, you will be issued a refund.

Ticket Time Slots:

• 6:00pm – 6:30pm
• 6:30pm – 7:00pm
• 7:00pm – 7:30pm
• 7:30pm – 8:00pm
• 8:00pm – 8:30pm
• 8:30pm – 9:00pm
• 9:00pm – 9:30pm

Please note: ticket may list time for entire Drive-thru event as 6:00pm to 10:00pm - this indicates the time the event opens for the evening. THIS IS NOT YOUR TICKET TIME. See FAQs below to find your SPECIFIC purchased ticket time slot.

FREQUENTLY ASKED QUESTIONS (FAQs)

1) Where can I find the specific time slot that I purchased?

*The ORDER SUMMARY section of your ORDER CONFIRMATION EMAIL

*The PDF TICKET attached to your ORDER CONFIRMATION EMAIL

*The DIGITAL TICKET located in your EVENTBRITE APP

2) Do I have to bring my printed ticket to the event?
Please have your ticket ready prior to arriving at the park entrance. You have the option of printing your ticket and bringing it to the event, storing the ticket on your smartphone in the Eventbrite App or in a wallet application, or accessing the ticket via email on your smartphone at the event. Whatever method you choose, make sure prior to attending that the QR code displays to ensure we can scan the ticket at the park entrance.

3) What is the refund policy?
Fantasy of Lights runs rain or shine. All ticket sales are final. No refunds, exchanges or transfers. If Santa Clara County Parks closes the event due to harsh weather or unsafe conditions, you will be issued a full refund for the ticket price.

4) What if I am late to my ticketed time?
Exact entry times are subject to traffic volume. Please make sure you leave plenty of time to arrive within your ticketed time slot. If you are in line within your time slot, your ticket will be honored. Late arrivals cannot be guaranteed entry.

5) What are my transport/parking options getting to the event?
This is a drive-thru event, please come in a motorized vehicle. Vehicles with a CAPACITY of 12 people and under will be charged the regular price, while vehicles with a CAPACITY of 13 people and over will be charged the oversized vehicle amount. Bicycles and pedestrians are not allowed for the Drive-thru.

6) What else do I need to know about the Drive-thru?
All standard traffic laws still apply, please make sure you practice safe driving while attending the event. Seat belts need to be fastened, and all guests need to remain in their vehicles for the duration of the Drive-thru. After entering the park, you will be asked to turn off your vehicle headlights in order to observe the light displays at their best. We recommend reviewing how to turn off your vehicle headlights prior to the event. Smoking is not allowed at any of our parks, including Vasona Lake County Park.

CONDUCT

We expect all guests to behave in a family-friendly manner. Line jumping, profanity, and unruly behavior may be cause for ejection without refund. Guests are not permitted to save places in line, bypass others in line, or exit the line and return to the same place for any reason. Guests exiting the line must go to the back of the line if they choose to return.

QUESTIONS

Tickets - For any ticketing issues, please contact Eventbrite.

General Fantasy of Lights - For general questions not related to tickets, call the Parks Reservations number at 408-355-2201, or email your question to reservations@prk.sccgov.org.

DIRECTIONS

Event route will differ from online map instructions.

FROM SOUTHBOUND HIGHWAY 17
Exit Lark Avenue (Los Gatos) and turn right onto Lark Avenue, then turn left onto University Avenue. Follow the directional signs, turn left onto Blossom Hill Road, turn left into Vasona Lake County Park.

FROM NORTHBOUND HIGHWAY 17
Exit Lark Avenue (Los Gatos) and turn left onto Lark Avenue, then turn left onto University Avenue. Follow the directional signs, turn left onto Blossom Hill Road, turn left into Vasona Lake County Park.