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Hilton Wilmington/Christiana

100 Continental Drive

Newark, DE 19713

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Over the years many health information organizations had provided educational opportunities for the staff of Delaware Physician Practices. However, in the recent past these opportunities have decreased. That is why Star-Med has collaborated with Healthcare Operations Management Enterprises, LLC, to create an education series designed to fill the void.

The half-day session will feature Diamond Technologies discussion about Cyber Security and the Physician Practice There will be a panel of Outpatient Managers, Physician Practice Managers and independent Physicians who will discuss the challenges faced by Practices to include patient satisfaction and staffing challenges. We will end the session with a presentation on Creating Better Patient Experience through Stellar Customer Service.

Cyber Security - What you need to know

Jim Garrity – COO Diamond Technologies, Inc.

Elizabeth Miller – Director, IT, Star-Med, LLC

Challenges Faced by Physician Practice - Panel Discussion Featuring:

1) Ephraim Kaba - CEO Henrietta - Johnson Medical Center

2) Joe Stokes - Walk-in Manager - Beebe Healthcare

3) Donna Green - CCHS - Office Manager - Limestone Medical Group

4) David Blaeuer - First State Orthopedics

5) Mary Alexander - HIM Business Partner - Nemours

Improving Patient Satisfaction through stellar Customer Service

Dee Cairo – Excel Business Systems

Diane Ferry, MS, RHIA - President & CEO – Star-Med, LLC

Attendants earn 3 CEU Credits

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Date and Time

Location

Hilton Wilmington/Christiana

100 Continental Drive

Newark, DE 19713

View Map

Refund Policy

Refunds up to 7 days before event

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