Question 1

What is Fairytale Village?

Accepted Answer

Fairytale Village is an immersive, storybook-inspired stroll-through experience designed for children and families with 8 magical spaces. Each room immerses visitors transporting them into the middle of the story with handcrafted artistry, music, gentle lighting, and whimsical characters.

Question 2

Who is Fairytale Village for?

Accepted Answer

Our experience is designed especially for children aged 3–12 and their families, but all ages are welcome! We also offer group discounts for schools, scouts, and homeschool groups of 25 or more!

Question 3

Where is Fairytale Village located?

Accepted Answer

For open dates and hours, visit our Location & Hours page. We are at 1000 North Point Circle, Alpharetta, GA 30022,  park in the parking garage by Dillards,  enter by H&M. FairyTale Village is directly above H&M. Take the elevator up to floor 2. We are on the right. Look for Old Bessie on the roof!

Question 4

Once inside the NorthPoint, how do I find FairyTale Village?

Accepted Answer

The easiest way to find us is to park in the garage outside of Dillards.  Once inside the Mall, head up to the 2nd floor.  Choose the elevator just outside H& M and go up.  We are on the right.  If you take the escalator up we are on the left.  Look for Old Bessie on our roof!

Question 5

When shall we arrive?

Accepted Answer

The time you reserve is the ACTUAL start time for your experience.  It is necessary to show up  AT LEAST 15 minutes before your start time for the WINTER EVENT.  Each experience lasts about 45 minutes and starts on time.

Question 6

How long does the experience take?

Accepted Answer

Most visitors spend about 45 minutes walking through the Village. Afterwards, you can browse our enchanted FairyTale shop and take photos in the picture spot(s).

Question 7

Is FairyTale Village an indoor or outdoor attraction?

Accepted Answer

FairyTale Village is a fully indoor experience, making it a magical escape no matter the weather; although, it has been known to snow in FairyTale Village in November and December.

Question 8

Do I need to buy tickets in advance?

Accepted Answer

We recommend purchasing tickets in advance to reserve your preferred time slot. Walk-ins are welcome as space allows, but popular time slots may sell out.

Question 9

Is it scary or loud?

Accepted Answer

Not at all! FairyTale Village is intentionally designed to be playful and family-friendly.  There is a dragon in the Fall event that may seem ominous to our youngest friends, but rest-assured all ends well. There are no jump scares, loud effects, or frightening imagery.

Question 10

Does the stroll-through change each season?

Accepted Answer

Yes! Each season (fall and winter) brings new characters, new sets, and a new story to FairyTale Village! Our Fall attraction runs from Sept 11 - Nov 1, 2025 and our Winter Holiday attraction runs from Nov 7 - Jan 4, 2026.

Question 11

Is Fairytale Village wheelchair and stroller accessible?

Accepted Answer

Our space is designed to be accessible for those using wheelchairs.  Strollers are not allowed, and grown-ups may carry little ones.

Question 12

Can we take photos or videos?

Accepted Answer

Capture the magic!  We just ask that you be mindful of our actors and other guests and avoid using a flash while inside the attraction.  Photos are encouraged at our photo spots with our characters too; however, no videoing is allowed inside FairyTale Village.

Question 13

Are food and drinks allowed?

Accepted Answer

To preserve the magic and protect our sets, food and drinks are not permitted inside the stroll through. However, snacks may be available in our gift shop area, and there is plenty of dining space in the Mall.

Question 14

What is the ticket price for children ages 2 and under?

Accepted Answer

Children  under age 2 are free with a paid adult and must be carried by an adult throughout the stroll-through.

Question 15

Do you offer discounts for groups?

Accepted Answer

Groups of 17 or more (ages 3+) may receive a discounted  ticket price plus taxes per person.  Please contact us at 470-FTV-7001 to make your reservation and payment.  These tickets must be purchased over the phone to get the discount.

Question 16

Is there a fee to park?

Accepted Answer

No, parking is free.

FairyTale Village-- December 4 - 21, 2025/Winter Event

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