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Evolution of KCS Content: EU Team Meeting (In Person)

Consortium for Service Innovation

Monday, October 30, 2017 at 1:00 PM - Tuesday, October 31, 2017 at 5:00 PM (CET)

Registration Information

Registration Type Sales End Price Fee Quantity
Consortium Member Registration
A list of member companies can be found by clicking here. By registering for this event, I am agreeing to abide by the Member Rules of Conduct.
Oct 25, 2017 Free $0.00
Non-Member Registration
Fee will be credited toward Consortium membership if your company joins by 1 September 2017. By registering for this event, I am agreeing to abide by the Member Rules of Conduct.
Oct 25, 2017 $375.00 $0.00

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Event Details

Register on this page to attend the meeting in person.  To attend online only, please click here.

Join us in the Netherlands for a Consortium team meeting!  This will be an interactive discussion; attendees can share their experiences and discuss their challenges.

 

We will be discussing the Evolve Loop and the evolution of KCS content, including: 

  • The purpose and benefits of double-loop learning
  • The Role of the KDE
  • KDE Analytics
  • KCS Content Evolution and Health
  • The New vs. Known Study
  • Artificial Intelligence and Predictive Customer Engagement 

The meeting agenda offers time for Open Space discussions where participants can discuss specific challenges that European organizations might face with the Evolve Loop.

 

Agenda Coming Soon

Monday 13:00 to 17:00
Tuesday 09:00 to 17:00

Airport: Rotterdam The Hague (RTM - 20 minutes via car) or Amsterdam Airport Schiphol (AMS - 40 minutes via car).  

Hotels:
Westcord Hotel Delft
Hampshire Hotel Delft Centre

Dress is business casual.

Host: Melissa George

Participant Level Members are typically entitled to one attendee per meeting. Additional attendees may attend only if there is space available.  Please use the "Contact" link below to check on availability.

Have questions about Evolution of KCS Content: EU Team Meeting (In Person)? Contact Consortium for Service Innovation

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When & Where


TOPDesk
Martinus Nijhofflaan 2
2624 ES Delft
Netherlands

Monday, October 30, 2017 at 1:00 PM - Tuesday, October 31, 2017 at 5:00 PM (CET)


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