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Evidence-based Product Support (EbS) - LEMUG Conference Attendees Only

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Bradleys Training Facility

Bradleys Training Facility

600 East HWY 35

Gregory, TX 78359

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Presentation 1.5 hours; Workshop 1.5 hours

This three-hour course focuses on Evidence-based Product Support (EbS) is a systematic and data driven approach to improving organizational maturity. The EbS model closes the loop around the organization’s product development and corrective action processes.

The goal is to move from reporting results to controlling outcomes by identifying the metrics important to the customer, defining parameters for those metrics that are observable, reachable and controllable, and implementing standardized processes for continuous measurement and control of the metrics across the entire product life cycle. For the full course description, click here.

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Date and Time

Location

Bradleys Training Facility

Bradleys Training Facility

600 East HWY 35

Gregory, TX 78359

View Map

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