The Nonprofit Evaluation Support Program (NESP) at UNC-Greensboro will offer a five-part workshop series to assist nonprofit organizations’ efforts in ascertaining program effectiveness and impact. In this five-part series, NESP staff will provide an authentic learning experience to guide participants through the process of developing a framework for program evaluation, including: 1) using a logic model to articulate key program elements, 2) developing essential questions, 3) selecting and using the most effective data sources to answer evaluation questions, 4) refining key data collection instruments, and 5) conducting preliminary data analysis for decision-making.
All workshops are facilitated by SERVE staff and supplemented with resources and tools to help break the complex evaluation process into manageable steps that nonprofits can use to collect and analyze data in order to make decisions about the implementation of their programs, assess program impact, and communicate results with stakeholders.
SERVE staff will facilitate participants working in small teams using their own program components and data. We encourage nonprofits to work in teams up to three members, but individuals who are not able to bring a full team will benefit as well from this series. The cost of this five-part, 12-hour workshop series will be $300 per three-person team ($100 per person).
A summary of the workshops in this five-part series follows.
Workshop 1: Using a Logic Model to Plan Your Evaluation
Date and Time: January 17, 2017 – 9:00 a.m. – 1:00 p.m. (4 hrs.)
Participants will use a common framework for developing an evaluation plan. Participants will work with components of their own program to begin developing an evaluation plan that will help them assess program impact and identify areas for program improvement. Participants will:
- Draft a framework for their evaluation plan
- Refine/develop a logic model to articulate the key elements of their program
- Clarify linkages between program strategies and intended outcomes
Workshop 2: Developing the Right Evaluation Questions for Your Nonprofit
Date and Time: February 7, 2017 – 10:00 a.m. – 12:00 p.m. (2 hrs.)
Participants will use their logic model to identify essential questions about what they need to know about program effectiveness and what they need to convey about program impact. Participants will:
- Develop implementation questions for better decision-making related to ongoing program implementation
- Develop impact questions to assess the effectiveness of the program and ascertain the overall value of the program
Workshop 3: Selecting the Right Evaluation Instruments
Date and Time: February 21, 2017 – 10:00 a.m. – 12:00 p.m. (2 hrs.)
Participants will explore and select data sources that are most likely to provide the information needed to answer key evaluation questions pertinent to their program. Participants will:
- Understand some of the pros and cons of various common data collection methods and measures
- Identify data sources to answer evaluation questions
- Review tips for managing the data collection process
Workshop 4: Refining Your Survey Instruments
Date and Time: March 7, 2017 – 10:00 a.m. – 12:00 p.m. (2 hrs.)
Most nonprofits use surveys as a key data source. During this session, we will spend time working with surveys to refine, reframe, and clarify questions in order to improve the quality of information collected for decision-making and reporting purposes. Participants will:
- Review and refine current survey instruments
- Explore sources for finding survey instruments to adopt or adapt
Workshop 5: Getting Started with Analyzing the Data (2 hrs.)
Date and Time: March 21, 2017 – 10:00 a.m. – 12:00 p.m.
Your nonprofit has collected a lot of data, but what do you do with it now? Participants will have the opportunity to delve deeper into data to identify emerging trends, begin drawing inferences, learn how to triangulate data to test inferences, and explore options for communicating program successes (and lessons learned) to stakeholders. Participants will:
- Understand concepts for analyzing data
- Identify emerging trends in data
- Begin drawing inferences and exploring implications for decision-making
- Learn tips for managing and analyzing data
- Learn tips for sharing data with different stakeholders
The Nonprofit Evaluation Support Program (NESP) is a collaborative effort between two UNCG organizations and the Guilford Nonprofit Consortium with the mission of providing program evaluation services and program evaluation capacity building support to nonprofit and community-based organizations while providing authentic learning experiences for future leaders in the field of program evaluation.
With more than 20 years of experience, the SERVE Center has conducted over 100 evaluations with both quantitative and qualitative methodologies in areas that include K-12 education, workforce development, and total quality management; and has conducted evaluation capacity building workshops for school districts across six states and for nonprofit agencies in North Carolina.
The Office of Assessment, Evaluation, and Research Services (OAERS) is a division of the Department of Educational Research Methodology (ERM) at UNCG that provides consulting services in the areas of research methodology, data analysis, assessment and measurement, and program evaluation. The OAERS consulting teams include faculty members and highly qualified graduate students.