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Enhancing Cultural Competence
Thu, March 23, 2017, 9:00 AM – 4:00 PM PDT
A Day-Long Workshop in Two Sessions
9am-12pm - Diversity and Inclusion with Shawn Farrar
12pm-1pm - Lunch (provided by the Balboa Park Cultural Partnership)
1pm-4pm - Customized Application with Charmaine Jefferson
BPCP Membership Organizations - $55/per person
General Admission - $75/per person
Affiliate codes are available to the following organizations: San Diego Emerging Museum Professionals, YNPNsd, and San Diego Museum Council. Contact your member organization for the code!
Codes cannot be combined. One code per ticket.
Ticket price includes materials and lunch. ($150 value!)
Space is limited! Register today!
Through understanding, management and conscious navigation of differences, organizations, professionals and employees can improve the quality of services and outcomes for the workplace and in the interactions with and delivery of services to the public and other external stakeholders.
This Enhancing Cultural Competence Workshop will be co-facilitated by Consultants Shawn Farrar and Charmaine Jefferson. The Workshop will consist of two 3-hour sessions (9am-12pm and 1pm-4pm) on March 23, 2017. Registrants will be expected to participate in both workshop sessions. The Morning Session, led by Shawn Farrar, will establish the foundation for “Diversity and Inclusion Fundamentals” with a focus on strengthening internal cultural competency. Charmaine Jefferson will lead the Afternoon Session focused on “Customized Application” of the cultural competency training against individual institutional missions and the broader atmosphere of patron interests and external accelerated change and upheaval. Taken together, the two sessions are intended to provide a workshop of reference tools for greater cultural awareness and enhanced staff and customer service relations.
This workshop will engage participants in exercises designed to:
Enhance cross-cultural communication skills
Recognize cultural differentiation and avoid cultural miscues and micro-inequities
Strengthen cross-cultural understanding by increased sensitivity and recognition of inclusion
Strengthen individual and institutional capacities to lean into to cultural discomfort
Develop more effective, productive and attractive workplace environments
Strengthen organizational cultural competence to service and interface with patrons
Brainstorm organizational policies and programs that define and promote diversity and inclusion as part of on-going cultural growth
Charmaine Jefferson, doing business as Kélan Resources, is philosophically dedicated to integrating art, history, culture, inclusion and diversity into the DNA of education, community, business, philanthropy, and public/private collaborations. Offering customized consulting services, Jefferson brings to her work a complex depth of industry skills that include research, tactical thinking and an expectation of delivering ideas, plans and solutions connected to the client’s mission, vision and immediate and long term goals and objectives. With more than 36 years of direct hands-on nonprofit and for profit business, and volunteer charitable service, Jefferson’s specific experience includes policy analysis, facilitating workshops, media relations and presenting public lectures and speeches, as well as daily institutional management and team building, strategic planning, producing and creating public performances and programs; and building and implementing supportive relations that fostered employment and business opportunities. Click here to read more about Charmaine.
Shawn Farrar, doing business as EHI, is a consulting Diversity and Inclusion Specialist and Fundamentals Executive Leader and Trainer with a practice that was built in and served the advancement of Southern California Gas Company (SCGC) and Sempra Energy (Sempra). Working her way through the company as an accountant she rose in leadership to serve as Director of Diverse Business Enterprises (DBE) from 1998 – 2005 expanding the outreach and inclusion of women and minority business contracts and vendors, and producing annual compliance reports to the oversight Utility Commission on company DBE spending. From 2005 – 2014, Farrar served as the Director of Diversity and Inclusion for SCGC and Sempra, and was responsible for leading and implementing Diversity & Inclusion Initiatives, for the Sempra family of companies in alignment with the Company’s values and goals. She developed the corporate Employee Diversity Council and 14 local diversity and inclusion councils from Los Angeles to Mexico. Click here to read more about Shawn.