Enhance Your Emotional Intelligence Skills

Enhance Your Emotional Intelligence Skills

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From $527.53

Location

Online event

Refund policy

Refunds up to 7 days before event

Get 25% OFF on using "SAVE25" Promo Code. For more info, reach us at info@pupilcert.com

About this event

Course Overview:

With our Emotional Intelligence workshop you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions. With a greater understanding of emotions you will experience a positive impact on your professional and personal lives.

Target Audience:

Anybody who is interested in learning Emotional intelligence Skills

Learning Objectives:

  • Understand Emotional Intelligence competency framework.
  • Assess and understand current Emotional Intelligence level.
  • Understand technique for being highly positive and energetic.
  • Understand how emotions can influence thoughts, goals, relationships, decision making ability, etc.
  • Understand the importance of high expectations and pressure and how to go through it.
  • Understand how to be an emotionally strong person, who can handle emotions.
  • Understand how to be a responsible person, who does not believe in blame/complain.
  • Understand techniques to
  • on the job.

Agenda:

Module One: What is Emotional Intelligence?

  • Self-Management
  • Self Awareness
  • Self-Regulation
  • Self-Motivation
  • Empathy

Module Two: Four Skills in Emotional Intelligence

  • How to Accurately Perceive Emotions
  • Use Emotions to Facilitate Thinking
  • Understand Emotional Meanings
  • Manage Emotions

Module Three: Verbal Communication Skills

  • Focused Listening
  • Asking Questions
  • Communicating with Flexibility and Authenticity

Module Four: Non-Verbal Communication Skills

  • Body Language
  • The Signals You Send to Others
  • It’s Not What You Say, It’s How You Say It

Module Five: Social Management and Responsibility

  • Benefits of Emotional Intelligence
  • Articulate your Emotions Using Language.

Module Six: Tools to Regulate Your Emotions

  • Seeing the Other Side
  • Self-Management and Self Awareness
  • Giving in Without Giving Up

Module Seven: Gaining Control

  • Using Coping Thoughts
  • Using Relaxation Techniques
  • Bringing it All Together

Module Eight: Business Practices (I)

  • Understand Emotions and How to Manage Them in the Workplace
  • Role of Emotional Intelligence at Work
  • Disagreeing Constructively

Module Nine: Business Practices (II)

  • Optimism
  • Pessimism
  • The Balance Between Optimism & Pessimism

Module Ten: Making an Impact

  • Creating a Powerful First Impression
  • Assessing a Situation
  • Being Zealous without Being Offensive

Module Eleven: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

Course Materials:

Attendees will receive a course manual with presentation slides and reference materials.

Technical Requirements:

For eBooks:

Internet for downloading the eBook

Laptop, tablet, Smartphone, eReader (No Kindle)

Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)

eBook download and activation instructions