eCommerce Growth Workshop Dublin
eCommerce Growth Workshop Dublin
Wed, Feb 8, 10:00
Castleknock Hotel • D15
Free
Actions Panel
Engaging with eCommerce Customers in the post-pandemic Loyalty Vacuum
Discover how customer experience and personalised engagement is the key to retaining customers and growing revenue.
By Xtremepush
When and where
Date and time
Location
The CHQ Building (Liffey Corner Room) Custom House Quay North Dock D01 KF84 Dublin 1 Ireland
Map and directions
How to get there
About this event
The pandemic prompted a mini-boom in eCommerce sales, growing global revenue by $570 billion.
It also increased competition in the eCommerce sector, triggered a global supply chain crisis and drove up cost prices.
It’s also exacerbated price-driven customer buying behaviours. 80% of consumers are shopping around, either because of price (65%) or because of stock issues (51%).
As a result, the eCommerce industry is facing its biggest challenge of the post-Covid era: the loyalty vacuum.
To win in the post-Covid eCommerce market you need to engage with your audience and foster a personalised customer experience.
Join Xtremepush on the 5th of May, along with a panel of experts to understand how engagement is the key to differentiating your business, retaining customers and growing in an increasingly competitive marketplace.
The Agenda:
2:00pm Opening Statement from Xtremepush's CEO - Tommy Kearns
2:15pm Will Hansen (XP) on How to Foster Customer Loyalty in a Post-Covid World (including Q&A)
2:45pm 1 to 1 - Ross O'Connor (XP) & Briain Curtin
3:00pm to 3:30pm Break
3:30pm Mark Quinn (XP) on Creating Successful, Personalised Customer Experiences, at Scale
4:15pm Panel XP + Industry Experts (Will Hansen, James Lenehan, Aaron O'Grady)
4:45pm onwards Networking Drinks