EMOTIONAL SUCCESS "You Bring Who You Are to the Job" (ONLINE Class)

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Designed to empower employees to engage in self- awareness, self -adaptability, and empathy practices.

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Researchers have found that even more than IQ your emotional awareness and abilities to handle feelings will determine your success and happiness in all walks of life.

The human condition is suffering. People feel overwhelmed, unappreciated and are often one incident away for experiencing an emotional crisis. People are disappointed because there is a sense that there is not a return of investment in the workplace. Every person is reactive at times, but their response can either become a threat to the health of the organizational culture or to customer service.

Emotional Success is a 3- hour course designed to empower employees to engage in self- awareness, self -adaptability, and empathy practices. This course will also include an EI assessment that will be sent to participants before the session.

Employees lack understanding of how their behavior impacts workplace relationships and performance outcomes. It is imperative employees serving the public, or serving in an organizational leadership capacity, learn the components of Emotional Intelligence (EI).

• In this course you will learn and discuss the concepts for emotional intelligence and identify how your emotions and actions affect people in the workplace.

• Learn to apply the four core emotional intelligence competencies for achieving results.

• Enhance empathy skills and learn to respond to difficult people by inspiring and fostering respect.

• Learn greater self- awareness and self- management. Participants will increase the knowledge base regarding their EI status. Participants will learn which components need further growth and development.

• Participants will learn the elements of professional accountability EI components.


1. Identify personal EI status in all four components.

2. Learn to manage the emotions of others.

3. Learn positive proactive responses for the workplace.

4. Learn how to manage your emotional triggers.

TARGET AUDIENCE: ALL members of the criminal justice and legal community (sworn or non-sworn).

INSTRUCTOR: Dr. CHRISTAL EASON is a trailblazer in the Social Work and Counseling profession. Her expertise in substance abuse, grief and loss, youth development, relationship counseling, and mental health has afforded her the opportunity to impact the lives of many people over the years. Dr. Eason implements a relevant, interpersonal approach to her teachings; creating opportunities for healthy self-awareness, accountability, and positive interactions which positively impacts the work culture and performance. Dr. Eason recognizes the need for professional growth and development of leaders to address an array of workplace issues.

In 2009, Dr. Eason launched CLE Strategic Solutions LLC, a Consulting Life Coaching and Training practice.

She graduated in 2016 with her PhD in Counseling and is also licensed as a Clinical Master Level Social Worker. Dr. Eason is one of the authors of “Overcomers Anthology” and “WOW Anthology”.

DATES & TIMES: Thursday, June 24, 2021 - 9:00am until 12:00 noon (EST)

COST: $199.00 per person

• You will be sent a Zoom Link one week prior to the class

• We will send out the class materials electronically (via e-mail)


• Check made payable to:

TRAINING FORCE USA, 3681 Loma Farm Road, Tallahassee, FL 32309

• Purchase Order

• Credit Card payment made online

Cancellations and Substitutions:

• Upon submission of this registration, participants are responsible for payment of this course. Please note that if you do not attend, you are still responsible for payment.

• Substitutions may be made at any time by phone, e-mail or online at the registration site.

QUESTIONS: Phone: 850-251-1223 E-mail: cpichard@trainingforceusa.com


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Organizer Training Force USA

Organizer of EMOTIONAL SUCCESS "You Bring Who You Are to the Job" (ONLINE Class)

For Questions or more Information, Contact Claude Pichard via email at cpichard@trainingforceusa.com  or via phone at 850-251-1223.

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