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Emotional Intelligence Training
Emotional Intelligence skills serve many benefits. Specifically, one's decision making.
When and where
Date and time
Location
Atlanta Technical College, Continuing Education Department 1560 Metropolitan Pkwy SW Bldg D, Room D2016 Atlanta, GA 30310
Map and directions
How to get there
Refund Policy
About this event
Welcome to the Emotional Intelligence workshop. Emotional Intelligence is defined as a set of competencies demonstrating the ability one has to recognize his or her behaviors, moods, and impulses, and to manage them best according to the situation
This course will give you the tools you need to be emotionally intelligent in your workplace. An employee with high emotional intelligence can manage his or her own impulses, communicate with others effectively, manage change well, solve problems, and use humor to build rapport in tense situations. These employees also have empathy, remain optimistic even in the face of adversity, and are gifted at educating and persuading in a sales situation and resolving customer complaints in a customer service role.
FACILITATED BY
Keith Ivory Millner
COURSE OBJECTIVES
This workshop is designed to help you in the following ways:
Define and practice self-management, self- awareness, self-regulation, self-motivation, and empathy.
Understand, use and manage your emotions.
Verbally communicate with others.
Successfully communicate with others in a non-verbal manner.
Identify the benefits of emotional intelligence.
Relate emotional intelligence to the workplace.
Balance optimism and pessimism.
Effectively impact others.
Sessions: 2
Days: Mondays and Wednesdays
TIME: 6 pm—9 pm
To register:
Fee: $99
Location: Atlanta Technical College
1560 Metropolitan Parkway SW,
Atlanta, GA 30310
Room: D 2016
For information call 404-225-4487 or email ce@atlantatech.edu