£11.21

Emotional Intelligence - helping you to work better with your boss and team...

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KPMG Channel Islands Ltd

Glategny Esplanade

GY1 1WR Guernsey

Guernsey

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A high level of emotional intelligence is critical for success in the Personal Assistant role. Understanding our own communication style and primary emotional responses, as well as those of the people that we work for, helps us to ensure that our points are heard well, we understand what is expected of us and we work well with our bosses and other colleagues.

This session will help us to understand the four behavioural styles that describe the basis for how the vast majority of people communicate. These are dominance/decisive, influence/inspiring, steady/stable and compliant/cautious. We will look at natural clashes and how these can be mitigated. As well as some seminar-style learning, the workshop will include some practical exercises to help harness your own personal style and to learn how to identity the approach that other people take. There will be opportunity, should you wish, after the workshop to take a free on-line survey that will provide you with a summary report to show your own communication style and core values.

The session will be led by Phil Eyre, Managing Director of The Learning Company and Founder of Leaders. Phil was previously head of Canaccord Genuity Wealth International before resigning from executive responsibilities in 2008 to explore the human factors that contribute to success. Phil has sophisticated expertise in psychometrics and in the application of human data for individual, team and organisational success, having studied with leaders in this field, including in the US. Phil works with boards, executive teams and business leaders to help them to achieve phenomenal performance.

Please note that GPAC is uable to provide refunds for our events. You can however, nominate another GPAC member to attend in your place, just let us know.
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Date and Time

Location

KPMG Channel Islands Ltd

Glategny Esplanade

GY1 1WR Guernsey

Guernsey

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