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Emerging Digital Automation: EU Team Meeting (In Person)

Consortium for Service Innovation

Wednesday, June 12, 2019 at 9:00 AM - Thursday, June 13, 2019 at 5:00 PM (CEST)

Emerging Digital Automation: EU Team Meeting (In...

Registration Information

Registration Type Sales End Price Fee Quantity
Consortium Member Registration
A list of member companies can be found by clicking here. By registering for this event, I am agreeing to abide by the Member Rules of Conduct.
Jun 7, 2019 Free $0.00
Non-Member Registration
Fee will be credited toward Consortium membership if your company joins by 30 September 2019. By registering for this event, I am agreeing to abide by the Member Rules of Conduct.
Jun 7, 2019 $900.00 $0.00

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Event Details

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Join us in Aix-en-Provence for a conversation around emerging digital automation.  This will be an interactive discussion; attendees can share their experiences and discuss their challenges.  We'll discuss

  • Application of Digital Automation in customer experience, success with self-service, and supporting the KDE role
  • Dashboards: how are we using metrics (for learning and coaching, or for judging?)
  • Predictive Customer Engagement and its heavy dependence on automation


The meeting agenda offers time for Open Space discussions where participants can discuss the unique challenges and opportunities that European organizations face in adopting digital automation capabilities.

Agenda Coming Soon

 

 



Wednesday 9:00 am to 17:00 pm
Thursday 9:00 am to 17:00 pm

Airport: Marseille Provence Airport (MRS) 
15 minutes from office by taxi: map

Hotels coming soon

Dress is business casual.

 

Hosts: Matt Seaman & Greg Oxton

Participant Level Members are typically entitled to one attendee per meeting. Additional attendees may attend only if there is space available.  Please use the "Contact" link below to check on availability.

Have questions about Emerging Digital Automation: EU Team Meeting (In Person)? Contact Consortium for Service Innovation

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When & Where


PTC
Batiment 41 Parc du Golf
350 Avenue JRGG de la Lauzière
13594 Aix en Provence Cedex 3
France

Wednesday, June 12, 2019 at 9:00 AM - Thursday, June 13, 2019 at 5:00 PM (CEST)


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