Emergency Responder Leadership Academy: Strengthening EMS and Preparing for...

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Columbia-Greene Community College

4440 Route 23 (Theatre)

Hudson, NY 12534

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The purpose of this program is to provide an educational forum for leaders in Emergency Medical Services to discuss some of the most pressing and critical issues that affect EMS for-profit and not-for-profit agency systems and personnel. This unique program format and straight-forward discussion will support leaders in EMS with overviews of:

• Comprehensive discussion of fitness for duty.

• Advocacy importance and techniques

• The changing dynamic of EMS through partnerships, mergers & consolidation

• Conflict Resolution

• The importance of effective customer service

• Overview of understanding LGBT community health


8:00am - 8:30am Registration & Continental Breakfast

8:30am - 8:45am Welcome & Introduction

8:45am - 9:45am Fitness for Duty - Shaun Britton

9:45am – 10:45am Advocacy Techniques for Sustainability - Alison Burke

10:45am - 11:00am Break

11:00am - 12:00pm Partnerships, Mergers & Consolidation - Terry Hannigan/Steve Kroll

12:00pm-12:30pm AM Q&A

12:30pm – 1:15pm Networking Lunch

1:15pm-2:15-pm Effectively Managing Conflict Resolution - Doug Wildermuth

2:15pm-2:30pm Break

2:30pm-3:30pm Customer Service - Dan Blum

3:30pm – 4:00pm LGBT Community Health - Rob Conlon

4:00pm-4:30pm PM Q&A

This program will provide 6 hours of continuing education credits (1 Operations - CORE/ 5 Preparatory - CORE). Attendees will receive program credits, course materials, continental breakfast, and lunch. To receive credit for this program, attendance at entire event is required. Partial credit will not be given.

Support provided by:

This project is supported in part by the Health Resources and Services Admin­istration (HRSA) of the U.S. Department of Health and Human Services (HHS) under Grant number U77HP16459 and project title New York State Area Health Education Center System. The information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

Date and Time


Columbia-Greene Community College

4440 Route 23 (Theatre)

Hudson, NY 12534

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