$195

Effective Communication

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The STRIVE Group

3120 Denali Street

Anchorage, AK 99503

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Refunds up to 7 days before event

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Effective Communication: Understanding that what is said is not necessarily what is heard

An effective supervisor is a good communicator, but often this competency is not well developed. Strong and effective communication enables employees to clearly understand their roles and responsibilities, and serves to demonstrate respect while building stronger supervisor-employee relationships. Finally, it enables ownership, quality, and engagement. This four-hour class highlights the types of communication a supervisor should master, the cues needed to clarify the message, and active listening techniques to ensure understanding. Finally, it showcases solutions to overcome barriers.


Learning Objectives:

• Identify, understand and prepare for the multiple types of communication in the workplace;

• Know how to ensure communication cues are consistent and supportive of the message;

• Recognize and demonstrate active listening techniques to ensure clarity in communication

• Prevent or mitigate barriers to effective communication.

Attendees have the option of attending in-person or via web/video conference.If interested in attending via web/video conference, please contact us at 907-677-5532.


About the Instructor: Heather Kinzie

Heather is a partner with The STRIVE Group and serves as COO. Heather offers engaging facilitation services including strategic planning, organizational performance and improvement, and team building. She serves as a coach to all levels of management and develops and presents traditional training, on-demand training and webinars covering topics such as leadership and supervision, behavioral skills and competencies, and compliance issues. Heather believes that leadership, at its core, is personal. As such, she strives to encourage and support her clients to build and sustain healthy, productive work relationships.


Register for full Supervisor Bootcamp 13 Class Series and save 10% on each individual class by clicking on the link below:

Supervisor Bootcamp 13 Class Package


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Date and Time

Location

The STRIVE Group

3120 Denali Street

Anchorage, AK 99503

View Map

Refund Policy

Refunds up to 7 days before event

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