EFFECTIVE COMMUNICATION in the WORKPLACE
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Win by Learning to use Effective Communication to get past Personality Issues and Get your voice Heard!
About this event
Personality clashes do happen in the workplace. They can be hurtful, or frustrating, and even get in the way of you getting your work done. Research shows they make your workplace unsafe. This course will give you the knowledge to de-escalate these situations before they become problematic. Effective communication is a logical roadmap for those who are ready and willing to make their workplace better, safer, more ethical.
In this course, our experts will help you master the four basic B.A.N.K. personality types and their values. We'll walk you through how to use this to build authentic relationships, built on trust. Let us demo our state of the art AI on an email from your administrator or supervisor, and show you how to answer. You'll also get the opportunity to practice our systems in breakout sessions and learn how to apply this to:
* Staff Retention
* Risk Management
* Patient Satisfaction
* Building Trust
* Boundary Setting
* Negotiating
* Suicide Prevention
* Relationship Management
* Growing Your EQ
Most importantly, you'll learn to speak in an exciting way that will get your voice and your values heard, making you a more effective advocate for yourself, your colleagues and your team.