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Don’t Get Famous For Doing Customer Service On Social Media Wrong – 5 Steps To Protect Your Brand

Social Media Breakfast Dallas

Thursday, August 31, 2017 from 7:15 AM to 9:00 AM (CDT)

Don’t Get Famous For Doing Customer Service On Social...

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Attendee Aug 31, 2017 Free  

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Event Details

Social Media Breakfast Dallas

August 31st, 2017

Don’t Get Famous For Doing Customer Service On Social Media Wrong – 5 Steps To Protect Your Brand 

More than 85% of CEOs recognize customer experience as a differentiator in our world where brand loyalty is waning and your products are becoming commodities. Why then are so many companies becoming famous for having their terrible customer experience mistakes caught on camera? Kymberlaine will share 5 practical steps you can take to make sure that your customer experience design won’t make you the next viral media star for doing it all wrong.

 

Featured Speaker: 

Kymberlaine Banks

Kymberlaine

Kymberlaine Banks leverages decades of marketing, communications, and public relations experience to help companies create customer relationships that increase brand loyalty, customer lifetime value and profitability. Since 2010, she has been collaborating with clients in travel, telecom, financial service and retail to design WOW social media customer experiences at Telvista.

@kymberlaine
http://www.facebook.com/telvistaus
https://www.linkedin.com/company/telvista-inc-
https://twitter.com/Telvista_Inc

 

MEETING INFO

Where:

Offices of Freeman+Leonard / BravoTECH, Heritage Square I
4835 LBJ Freeway, 10th floor, Dallas, TX

 Agenda: 

Coffee & Networking 7:15 - 7:45 am  Speaker(s)   7:45 - 8:45 am Closing and Wrap Up   8:45 - 9:00 am

Have questions about Don’t Get Famous For Doing Customer Service On Social Media Wrong – 5 Steps To Protect Your Brand ? Contact Social Media Breakfast Dallas

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When & Where


Freeman+Leonard, 4835 LBJ Freeway, Imprimis Building, 10th Floor, Dallas 75244
4835 Lyndon B Johnson Fwy
Dallas, TX 75244

Thursday, August 31, 2017 from 7:15 AM to 9:00 AM (CDT)


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Organizer

Social Media Breakfast Dallas

About SMB Dallas

SMB Dallas was formed May 5, 2010 for businesses (and individuals) primarily involved in B2B, to network, learn, and showcase their interests in various uses of social media. From a business owner who utilizes social media to promote and grow their business, to the media expert or the new beginner, SMB Dallas is an organization of 1400 members coming together to share, teach and learn.  SMB’s roots started in “The Big 3” in social media – LinkedIn, Facebook and Twitter and has constantly expanded topics to more social media platforms strategic approaches and tools for many more.  The program format varies from showcasing various keynote speakers, “Hot Topic” panel discussions and roundtable “Burning Question” format, so all have an opportunity to participate and grow in knowledge.  Meeting the last Thursday of each month, SMB Dallas members gather to share experiences, successes and engage with each other on a variety of different topics in and around the social media sphere.  For more information please visit http://www.socialmediabreakfastdallas.com & join us on

Twitter @SMBDallas #SMBDallas

LinkedIn Social Media Breakfast Dallas

Facebook Social Media Breakfast – Dallas

Instagram @SocialMediaBreakfastDallas

Dallas Social Media Breakfast co-founders include Freeman+Leonard, Atomic Design & Consulting, BravoTECHLinkForSuccessVPT Enterprise, Leapfrawg, C12Concepts & Tetra Media Group

For questions, contact Board@SocialMediaBreakfastDallas.com

 

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Don’t Get Famous For Doing Customer Service On Social Media Wrong – 5 Steps To Protect Your Brand
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